Print Customer Service Representative - Commerce, United States - Printing Industries Association Inc.

Printing Industries Association Inc.
Printing Industries Association Inc.
Verified Company
Commerce, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Customer Service Representative Qualifications:


  • Communicates well with the public in a professional manner
  • Selfstarter who can work independently
  • Outgoing
  • Experience in the Graphic Communications/Printing industry a plus
  • Customer Service experience preferred
  • Sales experience preferred
  • Adept with using a computer and experience in the Microsoft Office suite of software, including Excel
  • Experience with ERP and CRM systems preferred
  • Ability to think quickly and solve problems
  • Attention to detail is a must Essential Responsibilities
  • Providing outstanding customer service through both oral and written communications.
  • Maintain existing customer relationships and work to create new customer relationships.
  • Prepare and process quotes, orders, and sample requests.
  • Communicate fully with internal and external customers and followup promptly with quotes, requests, orders, and other tasks.
  • Work with all stakeholders, such as sales representatives, administrative staff, production staff, suppliers, and customers on orders and projects, including pricing, technical specifications, and meeting deadlines.
  • When appropriate, advise customers on best strategies to achieve their desired outcomes.
  • Other duties as assigned.

Additional Responsibilities:


  • Learn and be able to communicate with internal and external customers about graphic communication, including but not limited to design principles, printing processes, paper options, and postal specifications

Pay:
$40, $70,000.00 per year


Work setting:

  • Inperson

Ability to Commute:

  • Commerce, CA (preferred)

Ability to Relocate:

  • Commerce, CA: Relocate before starting work (preferred)

Work Location:
In person
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