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Thousand Oaks

    Customer service Representative - Thousand Oaks, United States - Jason Giambi State Farm Insurance

    Jason Giambi State Farm Insurance
    Jason Giambi State Farm Insurance Thousand Oaks, United States

    6 days ago

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    Description

    Job Description

    Job Description

    Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

    Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.


    Benefits

    Annual Base Salary + Commission + Bonus Opportunities

    Dental Insurance

    Hands on Training

    Life Insurance

    Career Growth Opportunities

    Mon-Fri Schedule


    Responsibilities
    • Process customer policy change requests.
    • Secure all Trailing Documents from customers.
    • Handle all incoming claim calls from customers.
    • Complete Evidence of Insurance requests.
    • Take premium payments from customers.
    • Thoroughly understand and follow all underwriting, rating and compliance requirements.

    Requirements
    • Possess an upbeat, positive and enthusiastic attitude.
    • Proficiency to multi-task, follow-thru and follow-up.
    • Excellent Communication/interpersonal skills.
    • Must have ability to multi-task.
    • Great Customer Service Skills.
    • Problem-Solving Capabilities.
    • Property & Casualty insurance license is required.
    • Life & Health Insurance license required.


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