About Kevin Adrian:
Enthusiastic tech savvy, looking for an opportunity to work. Always willing to help and with good customer service experience.
Experience
- Provided technical support to end-users, troubleshooting
- Conducted training sessions to educate employees on new software applications and IT best practices.
- Assisted in the deployment and configuration of new computer systems and peripherals.
- Maintained computers, routers and printers.
- Troubleshooting hardware and software problems
(Windows and MacOs) - Customer service
- Microsoft Office Suite.
- Data management.
- Power Bl.
- Proficient in ticketing systems and documenting solutions for future reference.
- Excellent customer service and communication skills to assist users with technical questions and concerns.
- Knowledge of computer hardware, software, and network systems.
Education
B. Technology Information Management
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