Customer Service Representative - Burbank, United States - Encore Collective Inc.
Description
Join Our Vibrant Team as a Customer Service Representative
Step into an exciting role where you'll be the bridge between our valued clients and customers. You'll be the go-to person for product and service information, addressing concerns, and work to ensure overall satisfaction.
Key Responsibilities:
- Engage with customers in a friendly and professional manner
- Provide expert assistance with products and services
- Conduct product demonstrations and educate customers on the features and benefits of our products and services
- Resolve customer inquiries and concerns with efficiency
- Collaborate with crossfunctional teams to ensure a seamless customer experience
- Meet and exceed monthly goals
Requirements:
- High school diploma or equivalent
- Excellent communication and active listening skills
- Ability to work in a fastpaced, teamoriented environment
- Ability to troubleshoot and problemsolve effectively
- Customerfocused mindset with a passion for delivering outstanding service
- Note: This position is centered around client engagement and includes sales tasks as integral parts of the daily responsibilities within our company._
Pay:
$ $1,000.00 per week
Benefits:
- Flexible schedule
- Onthejob training
- Professional development assistance
Experience level:
- No experience needed
- Under 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Inperson
Education:
- High school or equivalent (preferred)
Work Location:
In person
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