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    ServiceNow Application Portfolio Management - Boise, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Boise, United States

    4 weeks ago

    Idaho State Job Bank background
    Description


    ServiceNow Application Portfolio Management (APM) Functional Lead at Deloitte in Boise, Idaho, United States Job Description Deloitte's Enterprise Performance professionals are leaders in optimizing operations that span the entire enterprise of an organization, from strategy to implementation and operation.

    By joining our team, you can help clients achieve impact and value from their investments in both people and technology that support enterprise-wide operations, as well as solutions for specific functions in the organization, from IT to finance and the supply chain.

    Recruiting for this role will end The team Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact.

    Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

    The Technology Services Optimization Offering works with clients to transform their technology services and operations and provide enterprise-wide service transformation using ServiceNow.

    Working with Chief Information Officers, Technology Executives, Service Owners (HR, IT, Customer, Field Service, Project Portfolio Management) and their teams, they help to establish an operating model for technology, attentive to NextGen and advanced technologies, new and evolving service models for technology and the operational expectations of an organization.


    The opportunity:
    Platform focus is Strategic Portfolio Management; Application Portfolio Management (APM), PPM, and Demand Management


    1 Planning and Discovery:
    a. Develop a thorough understanding of the client's requirements. Conduct requirements gathering sessions with clients to identify business needs and objectives.c. Evaluate what is expected to be configured out-of-the-box or customized. d. Facilitate Joint Application Design (JAD) sessions and align on how solutions meet business requirements. 2.


    Design and Configuration:
    e. Apply industry best practices and detailed knowledge of ServiceNow to design optimal solutions. f. Translate business requirements into technical specifications for ServiceNow configurations. g. Work closely with the Solution/Technical Architect to ensure the solution is technically feasible. h. Validate the configuration of business data and support the technical team for any required custom development. 3.


    Implementation and Testing:
    Support or lead test plan development and execut To view full details and how to apply, please login or create a Job Seeker account
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