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Technical Support Engineer - Newark, United States - Interflora British Unit
Description
Technical Support Engineer - Interflora - HybridEmployer
Interflora
Area
Hybrid
Employment Type
Full Time
Reference Number
JOB-1216
Position Description
We are recruiting for a Technical Support Engineer to join our Technology team.
In this role you'll work alongside the Technical Support Analysts and with the Technical Services Manager to create, manage, maintain, support and develop our 3rd party infrastructure and operating systems, such as Networks, Telephony, Messaging, Storage & Backup and Server Infrastructure and Operating Systems.
You'll provide this support to the infrastructures in both the Cloud and physically on site, ensuring all infrastructures are optimised for performance and resiliency and are secured against threats and vulnerabilities whilst meeting regulatory compliance standards.
In order to perform well in the role, we would expect you to have:
Our colleagues benefit from the attractive benefits you'd expect to see in a professional and successful organisation, such as; competitive market-rate salaries, generous holiday allowances, a company pension scheme, health insurance, bonus schemes and staff discounts - but they also benefit hugely from working in a friendly, supportive and flexible environment, where not only are they treated as a professional but also as a member of the Interflora 'family'.
We have a very flexible approach to hybrid working, where our colleagues are trusted to choose how they manage their time and to decide where and how they work – just as long as they come to the office in Sleaford to collaborate and connect with each other at least twice per month (although many colleagues choose to be in the office much more often than that).
Employer Description
We are proud to be the world's largest and most experienced flower delivery network. Every day, people trust us to deliver their best wishes and sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.
Everyone involved - from our florists, to our delivery drivers, to our Customer Advisors all take care to add that little personal touch.
We're also proud that so many award-winning florists choose to be part of the Interflora family.Each of our expert florists has a unique blend of skills, creativity and attention to detail that is needed to create every handmade Interflora bouquet.
Our colleagues tell us that they love working here and that we have a real 'family feel' that makes us a unique and great place to work.
The newly refurbished Interflora House is in the heart of Sleaford – a beautiful market town in Lincolnshire within easy reach of the Lincoln, Newark, Nottingham and Peterborough areas – but with our flexible approach to hybrid working, we now hope to be able to attract new colleagues from much further afield to be part of our family.
In our amazing newly designed workspace, we have a choice of over 80 'hot desks' and 14 meeting rooms, as well as many different types of work areas to utilise throughout the day – whether that's our 'Library' for some quiet thinking space, our 'Heartspace' for a chat over a free freshly-ground coffee, or our 'Amphitheatre' for social and collaboration activities.
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