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    Business Office Manager - Huntsville, United States - Regency Senior Living

    Regency Senior Living
    Regency Senior Living Huntsville, United States

    2 weeks ago

    Default job background
    Full time
    Description
    Overview:
    The Office Manager assists all Directors with certain aspects of daily facility operations. The Office Manager co-ordinates the facility expenses and revenue with the Executive Director.

    Duties and Responsibilities:
    Receptionist/Concierge
    • Answers main switchboard. Relays calls and messages.
    • Greets visitors and gives directions.
    • Documents all work orders to the Maintenance Director.
    Human Resources
    • Processes all employees in and out of the payroll system.
    • Enters all hourly employees into the payroll hand punch system.
    • Maintains hand punch system and employee hours to ensure hours are correct.
    • Processes payroll on a bi-weekly basis.
    • Enters all pay raises and maintains employee personnel files in payroll system.
    • Assures complete and current personnel paperwork is on file for all staff.
    • Maintains and updates Employee Handbook for salaried and hourly employees.
    • Maintains all paperwork required for hiring and firing employees.
    • Runs all background checks required by the State of Alabama for all staff.
    • Assists with all ninety day and annual appraisals for employees.
    • Reports all staff grievances or concerns in a timely manner to the Executive Director
    • Ensures all employees have and wear their name badges
    • Ensures all employees have up-to-date TB skin tests and flu shots.
    • Informs all employees of available benefits.
    • Processes any Workmen's Compensation claims.
    • Distributes payroll checks.
    Bookkeeping/Administration
    • Responsible for completion of monthly Rent Roll Summary
    • Responsible for completion of monthly Census reports.
    • Assures residents' monthly invoices are accurate, and distributed in a timely manner.
    • Receives and records residents' monthly rent payments.
    • Submits monthly billing for Choices residents.
    • Tracks all Choices payments. Follows up on rejected billing.
    • Tracks all receivables and sends out collection letters when payments are late.
    • Manages the petty cash account.
    • Manages the residents' petty cash accounts.
    • Orders all office supplies
    • Prepares weekly invoices to be sent to Head Office via FedEx.
    Marketing
    • May conduct professional tours of facility and provide information regarding scope of services and associated fees.
    • Maintains all copies of original residential paperwork required by the Marketing Director for admitting a new resident.
    • Sends all documentation to Head Office regarding residents moving in or out.
    Resident Care:
    • Assures complete and current paperwork is on file for all residents.
    • Assists residents with inquiries
    • Listens to residents' comments (good or bad).
    • Takes meal orders for residents' guests and gives to Dietary.
    • Assists residents when needed.
    • Reserves guest rooms when needed
    Required skills, education and experience for Office Manager:
    • Associate degree or higher.
    • Experience pertaining to the job description is preferred.
    • Must have the ability to maintain effective working relationships with other co-workers and relate well with authority figures.
    • Must be passionate about seniors
    • Able to work with seniors ranging from independent to those requiring assistance with physical and cognitive impairments.
    • Requires frequent sitting, standing, bending, reaching, stooping, twisting, pushing, and walking.
    • Must present a neat, clean, and professional appearance and demonstrate a positive and cheerful attitude towards other associates and residents and their families
    • Must understand that they are subject to exposure to hazardous chemicals and infectious substances.
    • During winter weather may be exposed to inclement conditions.
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