- All aspects of telecommunications client products
- Handling customer inquiries
- Understanding the sales process and closing deals
- Practicing professional development
- Enhancing your communication abilities
- Collaborating with sales, marketing teams, and other Customer Service Associates
- Learning human resources principles
- Performing additional operational duties as required
- While a high school diploma or GED equivalent is not mandatory, it is advantageous
- 0-1 years of previous experience in customer service, sales, retail, or hospitality
- A mindset of continuous learning and receptiveness
- Passion for collaborating with others
- Capability to work independently and within a team environment
- Aspiration for professional advancement
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Entry Level Customer Service Associate - Folsom, United States - Nova Management
Description
Job Description
Are you seeking a fresh beginning? An exciting challenge? An opportunity to delve into something completely different? We want to chat with YOU!
Nova Management collaborates with well-known telecommunications companies in the Sacramento region. Through our partnerships, we have successfully contributed to enhancing our clients' business while advancing our own.
At Nova Management, we provide each team member with the exceptional chance to undergo in-house training starting from the foundational level and progressing through leadership and management training. Customer Service Associates play a pivotal role in our team by interacting with community members, utilizing their problem-solving skills to offer top-notch customer service in engagement, sales, discovery, and solutions.
As an Entry Level Customer Service Associate, you will gain knowledge in:
Requirements for the Entry Level Customer Service Associate position:
Joining our team as a Customer Service Associate entails direct engagement with our clients and the local community to devise service solutions for existing and prospective customers. We prioritize communication, learning, and setting realistic expectations with new team members. Take the step today to be considered for the role of a potential Customer Service Associate with us.
