Jobs
>
New York City

    Concierge - New York, United States - The Ritz-Carlton

    The Ritz-Carlton
    The Ritz-Carlton New York, United States

    2 weeks ago

    Default job background
    Full time
    Description
    Additional Information Pay:
    $29.49 to $39.32/hour
    Job Number
    Job Category Rooms & Guest Services Operations
    Location The Ritz-Carlton New York NoMad, 25 West 28th Street, New York, New York, United States VIEW ON MAP
    Schedule Full-Time
    Located Remotely? N
    Relocation? N
    Position Type Non-Management


    POSITION SUMMARY


    Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.

    Respond to special requests from guests with unique needs and follow up to ensure satisfaction.

    Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.

    Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.

    Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

    Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

    Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

    Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.

    Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

    Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


    PREFERRED QUALIFICATIONS

    Education:
    High school diploma or G.E.D. equivalent.


    Related Work Experience:
    No related work experience.


    Supervisory Experience:
    No supervisory experience.


    License or Certification:
    None


    The pay range for this position is $29.49 to $39.32 per hour and offers health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.

    Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

    We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


    At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

    Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

    Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.


    Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day.

    The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next.

    It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.

    As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values.

    And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

    In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.

    Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Tech Connected

    Concierge

    1 week ago

    Tech Connected New York, United States

    **Job Location**: New York City · **Position**: Concierge · **About the Role**: · We are seeking a knowledgeable and personable individual to join our team as a Concierge. In this role, you will be the face of our establishment, providing exceptional service and assistance to our ...

  • The Pierre, A Taj Hotel

    Concierge

    1 week ago

    The Pierre, A Taj Hotel New York, United States

    **_Bring your exceptional communication skills, attention to detail, and extensive knowledge of New York City, to curate unforgettable experiences for our guests, as a Concierge at The Pierre Hotel._**: · **P**OSITION OVERVIEW** · As a Concierge at The Pierre New York, A Taj Hote ...

  • UG2

    Concierge

    1 week ago

    UG2 New York, United States

    **Position Summary** · Seeking a Concierge for a luxury residential building in Midtown Manhattan. The Concierge will report to a Resident Manager and will be responsible for providing a comfortable atmosphere and stress-free environment to residents and their guests by deliverin ...

  • FirstService Residential

    Concierge

    3 weeks ago

    FirstService Residential New York, United States

    Responsibilities: · - Greet and welcome guests in a friendly and professional manner · - Register guests and vendors ensuring all necessary information is obtained · - Handle package deliveries efficiently and accurately · - Answer phone calls and respond to inquiries in a timely ...

  • Benkey llc

    Concierge

    2 weeks ago

    Benkey llc New York, United States

    '''Duties''' · - Greet and welcome guests upon arrival · - Provide exceptional customer service and assist guests with inquiries and requests · - Maintain a clean and organized front desk area · - Answer phone calls and direct them to the appropriate department or staff member · ...

  • Marriott International, Inc

    Concierge

    2 weeks ago

    Marriott International, Inc New York, United States

    **Additional Information** Pay: $29.49 to $39.32/hour · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Ritz-Carlton New York NoMad, 25 West 28th Street, New York, New York, United States VIEW ON MAP · **Schedule** Full-Time · **Located Rem ...

  • Marriott International, Inc

    Concierge-lobby

    2 weeks ago

    Marriott International, Inc New York, United States

    **Información Adicional** Pay: $40.40 to $42.40/hr · **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** The Ritz-Carlton New York Central Park, 50 Central Park South, New York, New York, United States VER EN MAPA · **Horario** Full-T ...

  • AIT Worldwide Logistics, Inc.

    Concierge

    1 week ago

    AIT Worldwide Logistics, Inc. New York, United States

    Introduction: · **_ · Come move the world with us_** · Wake up each day to be part of a **_global movement_**. A movement to make an impact. A movement to go for it A movement to provide best-in class solutions. A movement to be empowered. A movement to do the right thing. · Make ...

  • IHMS LLC.

    Concierge

    1 week ago

    IHMS LLC. New York, United States

    POSITION OVERVIEW: · - As a Concierge at The Pierre New York, A Taj Hotel, you will be the epitome of hospitality and service excellence. You will play a pivotal role in ensuring that our guests' needs are not only met but exceeded, providing personalized assistance and recommend ...

  • Atria Signature - West 86

    Concierge

    1 week ago

    Atria Signature - West 86 Manhattan, United States

    Overview: · We create communities where employees thrive in their work, helping our residents thrive in their homes. · We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order ...

  • The LINE, The Ned (US) & Saguaro Hotels

    Concierge

    1 day ago

    The LINE, The Ned (US) & Saguaro Hotels New York, United States

    **Benefits**: · - 401(k) · - 401(k) matching · - Company parties · - Competitive salary · - Dental insurance · - Employee discounts · - Free food & snacks · - Free uniforms · - Health insurance · - Opportunity for advancement · - Paid time off · - Parental leave · - Training & de ...

  • FirstService Residential

    Concierge

    1 week ago

    FirstService Residential Jersey City, United States

    **Job Overview**: · Provides exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accu ...

  • LIVunLtd

    Chef Concierge

    2 weeks ago

    LIVunLtd New York, United States

    As the Chef Concierge you will work at one of LIVunLtd's luxury residential or commercial buildings to oversee the concierge services the residents or tenants receive. The Chef Concierge will oversee day-to-day related concierge and facility functions and activities, and administ ...

  • LIVunLtd

    Hotel Concierge

    2 weeks ago

    LIVunLtd New York, United States

    LIVunLtd partners with five star hotels and is looking to bring on a high end concierge to join our team to offer high end concierge services in a hotel setting. A Hotel Concierge is a front-facing position that requires polish, poise and a passion for delivering amazing customer ...

  • White Diamond Properties LLC

    Concierge

    1 week ago

    White Diamond Properties LLC Jersey City, United States

    RESPONSIBLITES · - The position's duties include but are not limited to monitoring all people entering and exiting the building. · - Vetting all visitors and announcing guests of residents. · - Opening the door for residents and guests entering and exiting the building. · - Assis ...

  • Safety Facility Services

    Residential Concierge

    2 weeks ago

    Safety Facility Services New York, United States Full time

    Are you a reliable and professional individual seeking an opportunity in the heart of the city? Safety Facility Services is searching for a Security/Concierge for a boutique residential property conveniently located just a short walk from Union Square. As a Security/Concierge, yo ...

  • Carnegie East House

    Concierge/receptionist

    2 weeks ago

    Carnegie East House New York, United States

    We are seeking a concierge for an assisted living facility in the upper east side of manhattan. Responsible for covering phones, and in house emergency system. Also monitoring staff call outs and notify management staff of any incidents. Shifts would be 3PM-11PM. Occasionally 11P ...

  • Lucid Motors

    Sales Concierge

    1 week ago

    Lucid Motors Newark, United States Full time

    Lucid is growing our brand. A luxury brand centered around sustainability and human experience. If you are an effective communicator, love helping people and are thinking about joining the EV revolution, come join us The Lucid **Sales Concierge** is the first point of engagement ...

  • Safety Facility Services

    Residential Concierge

    2 weeks ago

    Safety Facility Services Manhattan, United States

    Safety Facility Services is in search of a friendly and professional concierge to manage all client services for our commercial and residential properties in the New York area. We're searching for individuals who can provide high-quality service to all tenants and understands the ...

  • The Durst Organization Inc.

    Concierge - Via

    1 week ago

    The Durst Organization Inc. New York, United States

    Durst Profile: Generations of Builders, Building for Generations For over 100 years, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers ...