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    Local Account Manager - Los Angeles, United States - JAS

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    Description
    JAS is an international, non-asset-based supply chain services and solutions company.

    Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

    The Local Account Manager will manage multiple accounts in their Branch working in a coordinated effort with the Global Strategic Account Manager and Regional Account Managers when these positions exist on the same account.

    The Local Account Manager will be the face of the JAS organization to the client at the local level and will act as the first point of local escalation after branch operations.

    The allocation of time for a Local Account Manager should consist of approximately;50% - Strategic Development and Initiatives50% - Tactical, Operational & Process ManagementResponsibilitiesManages local business relationship; Customer FacingIncreased Consistency in Operational PerformanceSOP Creation & DistributionEnsure understanding by operationsReport Creation / Monitoring / DistributionException management and corrective actionsImproved Efficiency & EffectivenessMarket Analysis / Industry AwarenessDrives collaborative efforts within team, supporting and sharing best practices in the following key areasCustomer ReviewsStrategic Business PlansValue add ProgramsProcess ImprovementsBid ManagementTechnology OfferingsCore Elements - (Assist Strategic and Regional Account Manager in)Strategic Business PlansClear ObjectivesReal Measurable GoalsOwnership and AlignmentGeo / ProductBid ManagementPreparationStrategyExecutionTeam ManagementSolution DesignRate discussions / revisions / updatesContractual discussions and updatesCustomer ExperienceConsistency Across Accounts and GeographiesImproved competencySpeed of ResponseExecutive AlignmentConsistency of Account Management (at each level)Market Analysis and UpdatesClaimsValue Add ProgramsInnovationSavings TrackerCustomer EngagementProduct DiversificationProcess ImprovementsCycle Time Analysis / savingsCostTechnologyProductCustomer Business ReviewsBrandingFormattingConsistencyContentPresentationValue TrackingProfitabilityYield/Margin ManagementMarket CompetitivenessStakeholder ParticipationTechnologyDeploymentIntegrationBenefits ofCustomer AdoptionQualificationsExcellent Organizational SkillsExcellent written and verbal skillsExcellent presentation and interpersonal skillsThorough knowledge of transportation industry logistics and freight forwardingThorough knowledge of successful sales techniquesStrong computer skills including Microsoft Office suiteDetail oriented, able to multitask and meet deadlinesSelf-motivated, able to work in a team and independentlyMust have a valid driver's license and safe driving recordEducation and ExperienceCollege degree preferred3-5 years successful sales or account management or operations experience in freight forwarding, logistics and or transportation industryExperience with CRM system


    ADDITIONAL:
    As an equal opportunity employer, we comply with the California pay transparency law.

    We will not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other applicable legally protected basis.

    The base salary range for this position is $75,000 to $85,000 annually, in accordance with the California pay transparency law.

    The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

    The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job.

    Rather, they are intended only to describe the general nature of the job.
    JAS Forwarding (USA), Inc.

    is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

    Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

    NOTICE TO APPLICANTSJAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION.

    FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT "KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER." JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.



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