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    Senior Product Manager, Operate - New York, United States - Alloy

    Alloy
    Alloy New York, United States

    2 weeks ago

    Alloy background
    Description
    Alloy is where you belong

    Alloy is a leader in the fraud prevention space. We help some of the most innovative banks and fastest growing fintech companies grow and scale operations by allowing them to find more good customers and onboard them without increasing the risk of fraud.

    Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we've been continuously recognized and named one of Inc. Magazine's Best Workplaces, Best Fintech to Work for by American Banker, and Best Place to Work by Built in NYC year after year.

    Check out our investors and read more about us here.
    About the Team

    Our vision for the Adore vertical is to foster client love through excellent product experiences. The Operate team within Adore is primarily focused on improving the manual review experience for onboarding new customers and investigating ongoing suspicious activities. The Operate team's product area has the highest client usage and largest user base across all Alloy's product teams so the team has significant influence over their day-to-day experience.

    Our mission for Operate this year is to dramatically increase adoption and usability of our ongoing investigation experience. Building an intuitive and robust user experience is critical to enabling our clients to deliver their financial products while preventing regulatory and financial losses associated with fraud, compliance, and credit risk.
    What you'll be doing

    We're looking for a Senior Product Manager that will take the helm in defining and owning the strategic roadmap for the Operate team, charting the course for the evolution of our product. With a focus on client problem-solving and user delight, they will meticulously execute on this roadmap, collaborating closely with a passionate team of engineers and designers. Their leadership will be instrumental in bringing our future vision to fruition, ensuring the continuous enhancement of our product features and an unparalleled experience for our client's operational teams.

    As the Senior Product Manager for Operate, you will:
    • Define and own Operate's strategic quarterly roadmaps to realize the future vision of our agent review experiences.
    • Execute on the roadmap, leading the delivery of impactful features that solve client problems and enhance user satisfaction.
    • Collaborate with the engineering manager and designer to lead a dedicated squad of engineers, managing squad rituals and ensuring effective teamwork.
    • Conduct comprehensive discovery sessions with internal client teams and directly with clients to gain deeper insights into product requests and pain points, ensuring the translation and delivery of high-impact and value-driven features.
    • Collaborate with go-to-market teams, including product marketing and revenue, to drive excitement and adoption of new product capabilities, ensuring a cohesive strategy for successful product launches.
    • Develop expertise in the product domain, offering a strong perspective on the product's direction and functionality.
    • Become an industry expert in the identity risk space, articulating the product's impact on reducing fraud and pioneering solutions that set our product apart in the market.
    Who we're looking for

    Reporting to the Senior Product Director for Adore, Alloy is looking for a customer-centric Senior Product Manager with a proven record of launching high-impact products for a diverse client base.
    • 4+ years of experience in Product Management, demonstrating ownership of a high-usage product area with a focus on strategic roadmaps and feature delivery.
    • Deep passion for solving complex problems, collaborating with cross-functional teams, and delivering elegant solutions that drive client satisfaction and increase value.
    • Proven ability to comprehensively understand client needs, conduct collaborative user research sessions, and translate client feedback into impactful features that enhance user experience and address specific pain points.
    • Demonstrated strategic thinking and client-driven decision-making skills to shape the long-term vision for our agent experiences.
    • Expertise in working across multiple high-performing teams, particularly leading squads of engineers and designers to deliver on strategic plans.
    • Strong project management skills with meticulous attention to detail, ensuring the seamless execution of product roadmaps.
    • Preferred experience within the fraud, identity, and the fintech industry.
    • Preferred experience in a dynamic startup environment, showcasing adaptability and agility.
    We're a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?

    At Alloy, we strive to attract and retain talent with a total rewards program that is competitive with other organizations of our size and stage. We are committed to ensuring each new team member has what they need to be successful in their role with a balanced range of compensation, equity, perks, and benefits. We actively share our philosophy with employees, to foster openness and clarity. Finally, we work to administer our philosophy and drive consistency to promote equity and monitor the fairness of outcomes.

    The following range is based on the scoped level within the organization and only for highly targeted NYC geography: $170-200k
    Benefits and Perks
    • Unlimited PTO and flexible work policy
    • Employee stock options
    • Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
    • 401k with 100% match up to 4% of annual employee compensation
    • Eligible new parents receive 16 weeks of paid parental leave
    • Home office stipend for new employees
    • Learning & Development annual stipend
    • Well-being benefits include access to OneMedical, Headspace, and more
    How to Apply

    Apply right here You've found the application

    Alloy is proud to be an equal opportunity workplace and employer. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
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