Operations Manager - New York, United States - The Winthrop Group

Description

• Employee Communications and Administration_
• Serve as point person, facilitating communications between Winthrop's vendors, employees, the leadership team, and clients, when appropriate
• Support employee onboarding, offboarding, performance management
• Respond to staff questions about company policies and procedures
• Maintain and administer uptodate employee handbook
• Develop an employee SharePoint site to consolidate needed information
• Coordinate and provide oversight of PTO and employee expense management processes
• Business Operations_
• Work closely with leadership to facilitate daily operations and identify opportunities for improved efficiencies
• Monitor the client engagement process from contracting through invoicing
• Serve as primary management liaison for administrative issues
• Assist with personnel searches
• Track company hardware and software in collaboration with IT
• Support postproject assessments
• External Communications_
• Support firm communications with vendors, clients, and partners as needed
• Support marketing projects and company communications

• B.A. or equivalent
• 4+ years of experience in an operations management role
• Demonstrated ability in project management and balancing multiple priorities
• Able to evaluate, refine, and implement policies and processes
• Strong problem solver who is comfortable in a dynamic environment
• Commitment to professional confidentiality
• Excellent interpersonal and written communications skills
• Collegial personality and ability to work independently and with a team
• Experience using SharePoint preferred
• Interest in history and archives preferred

Winthrop welcomes applicants of all backgrounds and experiences and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, veteran status, or ability.