Receptionist - Mission Viejo, United States - Pacific Dental Services

Pacific Dental Services Mission Viejo, United States

1 week ago

Description

Now is the time to join Mission Dental Group. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today

Overview:

The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).

Responsibilities

Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
Schedule appointments that result in each healthcare provider having a smooth, productive day
Interact and communicate with patients and guests in the reception area during their wait time
Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
Ensure that all tasks on the front office checklist are completed daily
Post payments to patient accounts in accordance with Company policies
Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit
Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patients arrival and presenting any pertinent patient information to the back-office team
Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance
Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner
Active participant in daily morning huddles, monthly team meetings and any other meetings as required
Thorough understanding of business imperatives and how the role directly impacts metrics
Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection
Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
Other duties and responsibilities as assigned

Qualifications

High School Diploma or general education degree (GED)

Preferred

Prior course work or on-the-job training in the fields or dentistry, insurance, or business

Knowledge/Skills/Abilities

Knowledge of office practices, technology applications and patient insurances
Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)
Influencer (active listener/observer of behavior; creates a win/win need for change)
Self-motivated, reliable individual capable of working independently as well as part of a team
Ability to manage tasks and time effectively without compromising the quality of the work
Excellent interpersonal, oral and written communication skills
Ability to handle and maintain extreme confidentially with patient records
Organized, detail-oriented individual able to work in a fast-paced environment

Benefits

Medical, dental, and vision insurance
Paid time off
Tuition Reimbursement
401K
Paid time to volunteer in your local community

Pacific Dental Services is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Salary Information:
$16.00-$21.50 / Hourly

Receptionist

1 day ago

The Right Hair Salon Ladera Ranch, United States

**Part time Front Desk needed for upscale salon (Ladera Ranch)**: · - We are looking for a responsible, self motivated, mature individual with life experience dealing with multitasking and problem solving. · MUST BE LIVING LOCALLY IN ORANGE COUNTY. · Our manager Brittani McBride ...
Dental Receptionist

1 week ago

Turquoise Dental Mission Viejo, United States

Job Overview: · We are seeking a skilled and friendly Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing exceptional patient service and administrative support in a dental office setting. This is a full or part time position. · * ...
Receptionist

1 week ago

Shea Apartment Communities Aliso Viejo, United States

**Description** · The Receptionist greets customers, vendors and residents, coordinates customer service requests, provides back up to team members, and completes special projects as directed by management staff. The pay range for this position is $ $21.00/hour and the Receptioni ...
Receptionist

1 week ago

STAAR Surgical Lake Forest, United States

**MAIN JOB RESPONSIBILITIES / COMPETENCIES** · 1. Answer incoming calls and transfer to proper person or department. · 2. Greet visitors and provide sign-in sheet and badges and other forms such as non-disclosure agreement, health screening questionnaire, etc... as necessary. · 3 ...
Medical Receptionist

1 day ago

Complete Balance Solutions Laguna Hills, United States

We are seeking an enthusiastic and versatile Patient Service Representative (PSR) to join our dynamic out-patient orthopedic clinic. We take pride in our ability to provide the highest level of personable care and superior customer service. · We have an experienced staff that pro ...
Medical Office Receptionist

1 week ago

Mission Pain and Spine Mission Viejo, United States

Mission Pain and Spine is looking for a full time receptionist to join an existing receptionist in a Pain Medicine Practice in Mission Viejo, CA · We are looking for someone with outstanding customer service, a friendly attitude and a keen sense of time management and organizatio ...
Medical Receptionist

15 hours ago

RadNet Laguna Hills, United States

**Responsibilities**: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is ...
Front Desk Receptionist

4 days ago

BOUTIQUE ENDODONTICS Mission Viejo, United States

Looking for someone who is willing to be trained in the back office as a dental assistant for Fridays. No prior experience is required. · **Job Type**: Part-time · Pay: $ $26.00 per hour · Schedule: · - 8 hour shift · - Overtime · **Education**: · - High school or equivalent (pre ...
Front Desk Receptionist

1 week ago

Mission Hills Pain Mission Viejo, United States

**_Front Desk Receptionist_** · **GENERAL SUMMARY OF DUTIES**: · - Greeting patients · - Performing check-in procedures · - Maintaining current demographic and insurance information in computer and in the chart · - Performing office opening procedures, co-pay/co-insurance collect ...
Front Desk Receptionist

1 week ago

Jamboree Management Laguna Hills, United States Part time

Overview: · We are seeking a highly organized and friendly Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk. · **Respons ...
Dental Front Desk Receptionist

1 week ago

High End Hiring Laguna Hills, United States

Greet and welcome patients and visitors in a friendly and professional manner · - Answer phone calls, schedule appointments, and provide information to callers · - Check in patients, verify insurance information, and update patient records · - Collect payments for services render ...
Front Desk Dental Receptionist

1 day ago

Laguna Dermatology Lake Forest, United States

**We are a fast growing dental office near Irvine, that is not afraid of training the RIGHT person that exhibits a great sense of personality, professionalism, communication skills and attention to detail, while bringing a fun and energetic atmosphere. If you have experience work ...
Receptionist

2 days ago

Lamborghini Newport Beach Irvine, United States

Summary: · The Receptionist is the first point of contact to greet visitors by phone and in person. The Receptionist will primarily answer calls and greet visitors in a timely, pleasant, and professional manner. Providing information and assistance to other departments as needed. ...
Receptionist/customer Service Representative I

1 week ago

Truist Bank Lake Forest, United States

Need Help? · **Regular or Temporary**: · Regular · **Language Fluency**:English (required) · **Work Shift**: · 1st shift (United States of America) · **Please review the following job description**: · will have onsite work schedule · **ESSENTIAL DUTIES AND RESPONSIBILITIES** · Fo ...
Receptionist

1 day ago

Kimball, Tirey & St. John LLP Irvine, United States

**About Us**: · With over 45 years in the California legal industry and six offices statewide, our firm was founded on a commitment to customer service that has flourished within our culture of inclusion and diversity. We believe in working hard for our clients each day and in ta ...
Medical Receptionist

2 days ago

DR JONGJIN KIM'S OFFICE La Palma, United States

근무 형태: 정규직, 아르바이트 · 급여: $ $24.00 시급 · 예상 시간: 주당 16~40시간 · 근무지 위치: 대면 ...
Receptionist

3 days ago

METYA INC San Clemente, United States

**Key Responsibilities**: · - Warmly greet and direct clients upon their arrival at the office. · - Answer, screen, and direct incoming phone calls in a professional and courteous manner. · - Manage our appointment schedule, ensuring efficient time-management and prioritization o ...
Receptionist

1 week ago

Hat Box Find Santa Ana, United States

**Job Title**: Receptionist · **Location**: Santa Ana, CA · **Key Responsibilities**: · Greet and welcome visitors in a courteous and professional manner. · Answer and direct phone calls to the appropriate person or department. · Maintain a tidy and organized reception area. · As ...
Receptionist

4 days ago

Modern Renovations Fullerton, United States

Receptionist needed for home remodeling contractor showroom. Looking for long-term employee. · Receptionist hours: 10am · - 6pm · 5 to 6 days/week · **Responsibilities**: · - Work with both our clients and our vendors · - Greet and welcome visitors in showroom · - Answer showroom ...
Receptionist

2 days ago

GARDEN GROVE HYUNDAI Garden Grove, United States

**Garden Grove Hyundai ** looking is looking for an outgoing, customer-oriented **Receptionist **to join our growing team · As a **Receptionist**, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the ...

Other Receptionist jobs