Front Desk Receptionist - Mission Viejo, United States - Mission Hills Pain
Mission Hills Pain
Mission Viejo, United States
Verified Company
3 weeks ago
Description
_Front Desk Receptionist_
GENERAL SUMMARY OF DUTIES:
- Greeting patients
- Performing checkin procedures
- Maintaining current demographic and insurance information in computer and in the chart
- Performing office opening procedures, copay/coinsurance collection, and assisting patients as needed
- Primary focus is servicing patients in the lobby with backup for phones and other front office personnel.
- Prepare patient charts for upcoming date of service.
- Answer incoming calls and other front office duties as assigned.
QUALIFICATIONS:
- High School Diploma, with 12 years experience in healthcare background
- Knowledge of clinic policies and procedures
- Knowledge of computer systems, programs (HST)
- Knowledge of medical terminology
- Must be able to multitask.
- Must be able to express compassion and kindness to patients calling and being seen in the office.
- Must maintain a professional and upbeat attitude.
- Skill in written and verbal communication and customer relations
- Ability to work effectively with medical staff, Management, authorizations, external agencies and patients
- Requires sitting and standing associated with a normal office environment.
- Normal busy office environment with much patient contact
- Must be able to communicate verbally and nonverbally in a professional way.
- Ability to use time wisely in preparing work area to meet highpaced demand.
Hours:
per diem