Receptionist - Ladera Ranch, United States - The Right Hair Salon

Description

• We are looking for a responsible, self motivated, mature individual with life experience dealing with multitasking and problem solving.

• Answer the telephone promptly and professionally
• Properly book appointments and confirm appointments, resolve all appointment related issues, answer questions regarding all services and pricing
• Greet each client with a smile, enthusiasm and energy, offering them a beverage and magazine
• Suggestively sell gift cards and retail products by offering customers the opportunity to purchase hair care products
• Wash and fold towels throughout the day, ensuring that there are always clean towels for the stylists
• Help stylists maintain a clean working area by sweeping and washing color bowls and brushes left in the break room sink
• Operate the POS (computerized cash register), accept payment, accurately give change, and provide receipts
• Listen attentively to customer complaints, resolve customer complaints when the Salon Manager is not present and refer them to the Salon Manager if the Salon Manager is present
• Keep the reception area, desk, coffee machine, break room and product shelves clean
• Inventory, receiving and stocking retail products
• Maintain a stocked beverage bar
• Balance the cash drawer at the beginning and end of each shift and make the daily deposit
• Follow all opening and closing procedures
• Attend work timely and consistently, including attending mandatory staff meetings and other meetings required by management
• Communicate effectively with management, customers and co-workers in a professional and courteous manner
• Ensure phone and computer are working and order supplies as needed for phone, computer and printer
• Keep records for salon including stylist's total sheets, client count and retail sales
• Write paychecks and pay bills for the salon
• Write in salon journal daily important information and tasks completed
• Maintain confidential information regarding the Company, its customers and its employees
• Possess a fashion-forward, professional image - including appropriate hair and make-up that defines the company's beauty culture
• Make daily Blog posts, Facebook updates, Instagram and monthly newsletters
• Problem solving skills and the ability to ask for help when needed

• 4 hour shift
• 8 hour shift

• Ladera Ranch, CA 92694: Relocate before starting work (required)