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    Enterprise Change Risk Management Director - Raleigh, United States - First Citizens

    First Citizens
    First Citizens Raleigh, United States

    3 weeks ago

    Default job background
    Description
    Overview

    Responsible for the development, implementation, and management of the Bank's enterprise change oversight framework. This will include


    leading the design, implementation, execution, and strategic development of the enterprise-wide change oversight framework, including risk assessment for new products/services, strategic projects, and significant business activities.


    This role will coordinate with leaders across the Three Lines to ensure adherence to policies and standards relevant to the assessment, challenge, and approval of these activities.

    This includes development of efficient and effective stakeholder engagement as well as coordination of ongoing monitoring. This role will have direct accountability for operational risk assessment and oversight activities within this framework.

    To perform this role, a high level of interaction is required with business units and associates at all levels of the organization.

    Responsibilities

    Design, develop, and oversee enterprise-level change oversight program
    Provide leadership and guidance to senior level associates across various change centers to promote efficacy and coordination during the change lifecycle
    Establish consistency for enterprise change standards to promote consistency and connectivity
    Lead relevant corporate governance group activities to support adequate governance and oversight of strategic business activities
    Create and evolve the implementation requirements for high-risk changes and new products

    Risk Identification and Assessment:
    Partners with Second Line oversight functions to support review and challenge of risk identification and assessment
    Provides overarching review and guidance for the identification and assessment of operational risk exposures
    Coordinates advisory review, establishing expectations as necessary to ensure adherence to the Bank's Risk Appetite
    Identifies control deficiencies and escalates issues to management


    Risk Monitoring and Reporting:
    Facilitates the development of analyses and reports to support the appropriate monitoring and reporting of change risk
    Compiles information and utilizes reporting to escalate risk exposures to senior and executive management
    Analyzes data, identify trends, and summarizes large amounts of information succinctly to drive actionable reporting

    Develops enterprise level policies and standards to ensure consistent and appropriate adherence to the Bank's change oversight approach

    Qualifications


    Basic Qualifications:
    Bachelor's degree, with aminimum of10years financial services experience, preferably in enterprise risk management, operational risk management, compliance, and/or audit.

    Additional Requirements:
    Knowledge of regulatory guidance pertaining to enterprise risk and operational risk (e.g., FDIC, FRB, OCC, CFPB, etc.)
    Knowledge of change management, project management, or process improvement methodologies
    In depth knowledge of general financial products and services
    Experience working in complex and changing business and operating environments
    Ability to directly interact and communicate effectively with all levels of management
    Excellent interpersonal and communication skills, both verbal and written
    Maintains a high level of attention to detail
    Must be able to meet deadlines

    Other Preferred Qualifications:
    Strong experience in Enterprise and/or Operational Risk
    Advanced degree (e.g., MBA, etc.)
    Risk management certification (e.g., CERP, CRISC, etc.)
    Experience working with a GRC application

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