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Oak Park

    Service Desk Technician - Oak Ridge, United States - TEKsystems

    TEKsystems background
    Description

    Job Description

    Job Description

    TEKsystems' client is searching for service desk technicians for various roles in the Oak Ridge, TN area. Must have the ability to work W2 and be authorized to work for any employer in the US. Some roles require schedule flexibility.

    Desired Skills:

    • Basic troubleshooting - Dealing with basic computer, Microsoft, email, iPhone, AD, and VPN troubleshooting issues
    • Need Excel and Outlook understanding
    • Experience with ticketing systems
    • Strong customer service skills and ability to escalate situations as needed

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