- Lead ElitAire safety program for technician team, monitor compliance with job site safety, safety training, safety documentation, auditing, and reporting
- Coordinate technician factory OEM training, and train new employees
- Review work orders, pre-invoice reports, service invoices
- Establish project timelines, communicates with customers, and coordinate project schedule
- Manage projects, assign personnel, oversee ordering of equipment and material
- Ensures that maintenance contract commitments are fulfilled, and inspections completed on time
- Provides input to Service Coordinator on scheduling activity of technicians
- Work with Service Sales Representative and District Manager to resolve customer issues, including customer visits
- Oversee assigned service vehicles, monitor vehicles to ensure they are being maintained and operated as required and used according to company policy
- 5 years of HVAC industry experience in a leadership role
- HVAC technical/industry knowledge a must
- Experience and desire to build and maintain a culture of safety
- Demonstrated experience managing multiple project simultaneously
- A driven and team-player attitude with strong communication skills
- Proficiency in Microsoft Office applications (Office 365: Word, Excel, PowerPoint, Outlook and Teams)
- Experience using an ERP platform highly desirable
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Service Operations Manager - Columbus, United States - Clark Schaefer Strategic HR
Description
Job Opportunity: Service Operations Manager with ElitAire in Columbus, OHDo you pride yourself on your ability to manage and inspire people? Do you thrive on continuous improvement and optimizing efficiency? Are you customer focused with strong problem solving skills? Are you seeking a highly collaborative environment? If so, we want you to join our team
Responsibilities
As a Service Operations Manager at ElitAire, you will manage a team of service technicians to maximize customer satisfaction and improve productivity and profitability. You will effectively recruit, develop, and retain employees with a high level of focus on safety. Ensure overall operational excellence and service growth. Other responsibilities include:
To learn more about ElitAire, visit our website and our LinkedIn page:
This is an exciting opportunity to do something extraordinary: Join a growing team that delivers engineered solutions for sustainable design and energy efficient HVAC systems. Come join us by applying online today
Employer is EEO/M/F/D/V. Please no third-party candidates or phone calls.
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