Employee Experience Coordinator - Albany, United States - Center for the Disability Services Foundation

Center for the Disability Services Foundation Albany, United States

2 weeks ago

Description

TheCenter for Disability Services offers hope, innovation and achievement to the people we support.

For over 80 years, we have been one of upstate New York's largest providers of programs and services for individuals who have disabilities.

We are searching for an Employee Experience Coordinator to join our agency. This position will be based out of our office located at 314 South Manning Blvd in Albany, NY. Our commitment to continuous learning and a supportive work environment are essential elements to meeting our mission.

The Employee Experience Coordinator provides efficient and effective onboarding and retention responsibilities in order to offer an outstanding work experience to potential and existing employees, consistent with the Center for Disability Services mission and objectives of the Human Resources department.

Responsibilities:

Onboarding

Serve as a point of contact for new hires including managing the entire onboarding process and addressing new hire questions and concerns.
Plan and coordinate the logistics of new employee onboarding, including preparing materials and scheduling appointments.
Schedule and coordinate onboarding activities, providing guidance and support to new hires throughout the process.
Ensure and assist new hires with completion of paperwork for onboarding.
Monitor the progress of new hires onboarding and identify any challenges or support needed during the process.
Collaborate with the Recruiter, hiring manager, HR, and other members of the organization to ensure a smooth transition for new hires.

Retention

Conduct outreach to current employees at various tenures of their employment to understand staff retention, trends, and other workforce support needs.
Collect data, track outcomes, and prepare reports detailing collected data.
Oversee and promote positive relationships with employees.
Monitor employee satisfaction through surveys using various communications methods.
Be a point of contact for employees to reach out to for workforce challenges or retention purposes.
Identify when collected information requires escalation and determine who it should be escalated to

Requirements:

Associates degree in a job related field or four years of job related experience with a High School Diploma or Equivalent in lieu of degree
At least 1 year of job related experience
Bachelor's Degree in a job related field preferred

Pay range for this position is $ $26.00. Rate of pay is commensurate on experience.

At The Center for Disability Services, we don't just accept difference - we celebrate it, support it, and thrive on it for the benefit of our employees and the people we support. We are proud to be an Equal Opportunity Employer and do not discriminate against any protected class of job applicant or employee in our employment practices

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