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Customer Service Specialist, Business Care
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aSure Wound Solutions Phoenix, United StatesaSure Wound Solutions - · aSure Wound Solutions is seeking a Business Development Representative to join our team. This is a remote position based in the US West Coast area and requires previous experience in sales and business development. Experience working in nursing homes or ...
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American Express Phoenix, United States**Description** · **You Lead the Way. Weve Got Your Back.** · With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to b ...
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Medical Assistant Phoenix
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IT Business Systems Analyst
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IT Business Systems Analyst
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Information Technology Administrator
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Behavioral Health Care Advocate
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Workforce Analytics Consultant
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Home Care Director of Operations
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Patient Services Advocate
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Pcp/endo Business Specialist
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Transition Care Specialist
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Patient Financial Representative
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Haven Behavioral Healthcare Phoenix, United States Full time**Patient Financial Representative (Full-Time, Monday-Friday, Standard Business Hours)** · Why Behavioral Health? As our lives change from one extreme to the next, as stress becomes part of our daily routine, and addiction continues to grow across the nation, the need for behavio ...
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Financial Services Reporting Analyst
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Business Analyst, Financial Services
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Chronic Care Representative
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Field Community Outreach Specialist
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FreedomCare Phoenix, United StatesStarted in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care ...
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Lead Charge Nurse
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Fresenius Medical Care Phoenix, United States Full timePOSITION FEATURES:Salaried Leadership Position · Monday-Friday 8 hour a day schedule · 16 Chair Unit- · PURPOSE AND SCOPE: · Supports FMCNA's mission,vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including followingall regulatory a ...
Customer Service Representative, Business Care - Phoenix, United States - Clearwave Communications
Description
** Customer Service Representative, Business Care**
**Job Category****:** Corporate **Requisition Number****:** BUSIN03164 Showing 1 location **Job Details**
**Description**
Join Sparklight's growing and talented team as a Business Care Specialist As a Business Care Specialist, you will be the go-to contact for our business enterprise level customers. You will be answering questions regarding invoices, installations, and updating changes in our customers' accounts via phone, email and chat.
**What You Will Do:**
Answering calls from Sparklight business customers and responding to inquiries in a professional manner.
Providing accurate, prompt, and consistent support to business customer needs by following Standard Operating Procedures (SOP).
Responding to and resolving business customer situations, including billing discrepancies, in a courteous, professional manner.
Providing post-installation care, including entering changes of service into the Single View software platform.
Responding to web chat inquiries from business customers on the Business Services Website in a courteous and professional manner.
Navigating and notating back office processing tools for selected calls.
Providing timely feedback to Sparklight leadership regarding service issues or customer concerns.
Other duties and/or responsibilities not specifically set forth above may, however, be assigned as needed.
**What You Will Need:**
High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience.
We care a lot about our customers We are looking for someone who is customer service-oriented with experience with providing customer service over the phone. Data entry experience is important to us too.
Experience in Microsoft Outlook, Word, and Excel.
Knowledgeable in and Single View is preferred.
*Cable One is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.*
*Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Sparklight, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "stronger together" is not just a verbal cue, it is the motto that our associates live by, exemplify and embody each and every day. Sparklight and all of its subsidiaries provide equal employment opportunities to all individuals of different races, colors, creeds, national origins, genders, marital and veteran statuses.*
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