-
Lead Patient Service Rep Imaging
2 weeks ago
Baystate Health Springfield, United States**Summary:**In collaboration with a multiple departments, performs the administrative tasks necessary to support exceptional patient-centered care, such as reception, managing of phone calls, facilitating image release, communicating imaging reports, validating physician orders, ...
-
Lead Patient Service Rep Imaging
2 weeks ago
Baystate Health Springfield, United States**Summary:** · In collaboration with a multiple departments, performs the administrative tasks necessary to support exceptional patient-centered care, such as reception, managing of phone calls, facilitating image release, communicating imaging reports, validating physician orde ...
-
Customer Service Representative
6 days ago
CSW, Inc. Ludlow, United StatesCSW, Inc. is a leading edge prepress provider to the corrugated packaging industry. We prepare artwork, make photopolymer printing plates, mounted jobs for printing and cutting dies. This is packaging you see every day in the stores and packages you may receive at home. · OBJECTI ...
-
Territory Sales Manager
1 week ago
Artius Solutions LLC Springfield, United StatesTerritory Sales Manager · Location: Bridgeport, CT & Springfield, MA · About Our Client · Our client offers their sales teams' with a career, not just a job. · They are looking for a Territory Sales Manager , who will lead a team of 8 outside sales reps to exceed personal and ...
-
patient access rep
1 week ago
Trinity Health Corporation Springfield, MA , USA, United StatesEmployment Type: · Full time · Shift: · Day Shift · Description: · Mercy Medical Center is looking for a Patient Access Rep to join our Mammography Team. The Patient Access Rep is responsible for providing exceptional customer service and care to all patients and clients. · What ...
-
H O PENN MACHINERY Newington, United States**SITECH Metro Northeast** · **HIRING IMMEDIATELY** · Software & Site Positioning Specialist · OPEN TO LOCATION: · Bronx, NY, Holtsville, NY, Newington, CT · **Pay**: $75,000 - $90,000 (depending on relevant experience) · **Bonus Potential**: 10% · **Benefits**: · - Medical/Denta ...
-
patient access rep
1 week ago
Trinity Health Springfield, MA , USA, United States**Employment Type:** · Full time · **Shift:** · Day Shift · **Description:** · **Mercy Medical Center** is looking for a **Patient Access Rep** to join our Mammography Team. The **Patient Access Rep** is responsible for providing exceptional customer service and care to all patie ...
-
Aramark Uniform Services Springfield, United States** Relief Customer Service Representative Driver** · **Job Category****:** Service-Operations **Requisition Number****:** RELIE018588 Showing 1 location **Job Details** · **Description** · Watch this video · The Relief Customer Service Representative Driver builds solid, posi ...
-
Massachusetts Mutual Life Insurance Company Springfield, United StatesThe OpportunityThe Wealth Management business is a key area of focus for MassMutual and we are growing and expanding capabilities for our Financial Advisor salesforce of ~7,000 advisors. The Head of Business Governance will lead efforts to identify and mitigate risks and take a p ...
-
Sales Representative
2 weeks ago
Hibu West Springfield, MA, United StatesAre you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Whether you have some sales experience or are new to sales, Hibu is here to set you ...
-
Branch Manager
1 week ago
Travis Perkins plc Ludlow, United StatesYou are here: > > Branch Manager * **Branch Manager** · Business: Travis Perkins · Sector: Branch Management & Supervisory · Location: Market Rasen, Lincolnshire · Salary: Competitive + Benefits · Hours of work: 7:30-17:00 Mon-Fri, 8:00-12:00 Alternate Saturdays · Position ...
-
Pre-Registration Representative
1 week ago
Baystate Health Holyoke, United States**Summary:** · Under the direction of the Pre-Registration Supervisor and Manager a Pre-Registration Rep processes inbound and outbound calls to pre-register patients for upcoming services, collects/verifies/updates all account demographic and financial information, verifies ins ...
-
Branch Manager
2 weeks ago
Travis Perkins plc Ludlow, United StatesYou are here: · > · > Branch Manager · * · **Branch Manager** · * · Business: · Travis Perkins · * · Sector: · Branch Management & Supervisory · * · Location: · Market Rasen, Lincolnshire · * · Salary: · Competitive + Benefits · * · Hours of work: · 7:30-17:00 Mon-F ...
-
Direct Sales Representative
1 week ago
Treeline, Inc. Enfield, United StatesTreeline, Inc., an award-winning sales recruiting and executive search agency, offering strategic sales staffing and recruitment services for leading companies in the United States and throughout North America. Dedicated to facilitating the placement of exceptional top sales tale ...
-
Pat Reg
1 week ago
Baystate Health Westfield, United StatesSummary : · Under the direction of the Revenue Cycle Registration Supervisor/Manager, the BH Onsite Registration Representative is responsible for gathering, completing, identifying, and screening all patients for information related to patient check-in and hospital registration. ...
-
Senior Account Manager
1 week ago
DuraMark Technologies Westfield, United StatesJob Description · Job DescriptionJoin DuraMark Technologies, one of the fastest growing companies in the industry. At DuraMark, our market niche is to deliver durable decals to some of the world's largest industrial OEMs. We print and produce all of our labels here at our plant i ...
-
Sales Representative
2 days ago
ZeeRecruit Westfield, United StatesJob Description · Job Description · Sales RepresentativeAnticipated starting salary: $55,000 to $75,000 + profit sharing · Expected start date: May 15, 2024 · Location: Westfield IN · Benefits/PerksExceptional full range of Benefits including 401k with Employer matching. · Healt ...
-
Technical Sales Manager
1 week ago
Viega GmbH & Co. KG Westfield, United StatesJob-ID: 14398; Location(s): Field · This person needs to be based in or near San Francisco, CA. · Job Description Summary · Responsible for providing technical support to field sales as directed by management; working closely with T20 Contractors and Key Engineering accounts ...
-
Installation Team Lead
1 week ago
Morrison Millwork Harrisburg, United StatesJob Description · Job DescriptionPosition Name: · Installation Team Lead · Position Summary: · The Morrison Millwork Installation Team Lead is responsible for managing the installation process by supervising the installation team and physical worksites, facilitating continuous tr ...
-
Territory Manager, In-Market Sales
1 week ago
Slice Windsor Locks, United StatesIlir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family's pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and co ...
Customer Service Rep Lead - Springfield, United States - Pratt Industries
Description
POSITION TITLE:
LEAD
C USTOMER SERVICE REPRESENTATIVE
REPORTS TO:
Customer Service Manager
SUMMARY
Take and process customer orders and address all customer inquiries and complaints.
DUTIES AND RESPONSIBILITIES
Take customer new Items either directly from customers or sales representatives.
Work directly with Production to maximize number of outs or machine specification.
Process new Items within 48hr.
Work directly with vendors to negotiate tooling prices.
Monitor incoming tooling for new Items.
Maintain customer files.
Process purchase orders.
Maintain New Item spread sheet.
Record and distribute customer order changes.
Send confirmations to customers
Process quotes within 24hrs.
Assist Customer Service in data entry when new Items are slow.
Assist Customer Service Manager in any projects needed.
Assist sales personnel as appropriate and assist in generating supplemental sales.
Complies with company policies and procedures.
Additional duties as assigned by management.
EDUCATION and/or EXPERIENCE
High school diploma or GED
Candidates are
PREFERRED
who offer the following:
Experience working in a manufacturing environment
Computer data-entry experience
Experience in the corrugated box industry
LANGUAGE SKILLS
Excellent communication skills. Ability to read and interpret documents such as sales reports, operating instructions, and training and procedure manuals. Ability to write routine reports and correspondence.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, divide in all units of measure. Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram (graphic) form.
Ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists.
TECHNICAL SKILLS
Application knowledge and skill for computer data entry
Application knowledge of products and production processes
Quality standards – both ISO and QS
PHYSICAL DEMANDS
Employee is regularly required to walk and talk and hear, stand, and sit
Vision requirements include:
close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles.
PERFORMANCE MEASUREMENTS
The performance of the Customer Service Representative will be measured as follows:
Operating standards - The employee will need to meet or exceed the Operating Standards set in the area of sales and customer service.
Such standards will be set annually and communicated to the representative.Personal growth - Each year there will be professional goals developed and agreed to by the representative and supervisor.
Employee relations – The employee will be evaluated regarding behaviors associated with appropriate human interaction, respect and communication.
Creativity - This will be evaluated by how active the employee is in participating in advancing the business through new and innovative ideas.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans#J-18808-Ljbffr