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    Operations Manager - Tampa, United States - KJ Media

    KJ Media
    KJ Media Tampa, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Purpose of the Position:

    • Oversee daily warehouse operations and activities to ensure efficiency and customer satisfaction.

    Primary Job Duties:

    • Supervise a large warehouse team (more than two full-time employees).
    • Set and maintain performance and productivity standards.
    • Manage operating costs and identify areas for cost reduction.
    • Deliver excellent customer service in line with Courier Express standards.
    • Develop goals and action plans to optimize warehouse operations.
    • Maintain a safe, compliant, and positive work environment for employees.
    • Resolve operational issues and provide feedback to management.

    Secondary Job Duties:

    • Train and develop employees, promoting the company culture and providing support for success.
    • Make hiring and termination decisions.

    Impact on Other Positions, Products, & Services:

    • Ensure smooth warehouse operations to meet customer and company service expectations.

    Qualifications:

    • College degree or 2+ years of relevant management experience.

    Personal Skills Required:

    • Self-motivated with strong planning and multitasking skills.
    • Leadership and management experience.
    • Highly organized.
    • Ability to interact effectively with employees at all levels.
    • Excellent communication skills.
    • Rapid problem-solving and attention to detail.

    Computer Skills Preferred:

    • Microsoft Office (Word, Excel, etc.)
    • COPS (or other relevant warehouse management software)

    Direct Reports:

    • Warehouse Lead I
    • Warehouse Associates
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