Customer Service Representative - Westland, United States - Boundless Promotions

Boundless Promotions Westland, United States

3 weeks ago

Description

We are on the search for hard-working individuals that are looking for a great entry-level Customer Service Representative position with real growth opportunities

Our goal is to cultivate and maintain true partnerships with our clients and consumers. We've become the nation's largest business consulting firm due to our winning mentality, honesty, transparency, and drive for success. Those same traits are exactly what we look for in our entry-level Customer Service Representative. We prefer to train and develop our Customer Service Representatives for maximum performance. We are committed to delivering the highest caliber of service that will benefit our clients and customers. Unlike large corporate firms, we commit to individualized attention that uniquely positions us to increase consumer retainment and bridge the gap between our competitors.

Duties as an Customer Service Representative:

Collaborate with management staff to stay updated on new products, services, sales promotions, and policies
Interact with customers in a friendly and professional manner while actively listening to their concerns
Provide effective solutions and support to ensure that no customer is left dissatisfied
Handle confidential customer information with sensitivity and discretion
Greet, qualify, recommend products/services and close every customer
Suggest areas of improvement to management staff to increase consumer satisfaction

Requirements as an Customer Service Representative:

High School Diploma or GED
Experience in customer service, retail, or sales
Ability to multi-task and focus in a fast-paced environment
Positive attitude and the ability to be patient while communicating with customers
Team player who can work independently
Outstanding service orientation and strong interpersonal skills that create positive relationships with fellow team members and customers

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