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Franklin

    Sales Coordinator - Franklin, United States - First Tek

    First Tek
    First Tek Franklin, United States

    1 week ago

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    Description

    Job Description:

    This is a short term need that requires someone with the ability to handle customer calls and scheduling deliveries of appliances.


    Responsibilities:

    Coordinates appliance phone support for inquiries from sales.
    Incoming and outgoing calls to customers in order to schedule their appliance delivery/install.
    Prepares timely and accurate information to incoming requests and status inquiries.
    ttention to detail when scheduling and coordinating delivery.

    Maintain accurate calendars and systems software data Resolve customer complaints regarding sales and service Help improve customer satisfaction by ensuring accuracy and timely processing of orders Collaborates with other departments and locations to ensure timely shipment of orders.

    Expedite as required.
    Regular and reliable attendance
    Other duties as assigned


    Qualifications:

    Prior customer service experience
    bility to learn Ferguson's computer software Excellent communication, time management and organizational skills Pleasant phone etiquette Knowledge of Microsoft Outlook Ability to learn quickly and multi-task Service minded, aggressive and congenial
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