-
Customer Success Lead
3 weeks ago
Lingrove San Rafael, United States**Customer Success and Estimating Lead** · Are you ready to make a lasting impact? At Lingrove, we're revolutionizing the built environment with our eco-friendly, high-performance interior products. We're pioneering next-generation plant-based composites, offering superior altern ...
-
Customer Success Lead
3 weeks ago
Calculated Hire West Valley City, United StatesBrokerage Complaint Resolution Specialist · Hybrid - Salt Lake City, UT · 6-month Contract (W2), Weekly Pay (40 hours/week) · Pay Rate: $32.75/hr. · Desired Start Date: 5/13/2024 · Calculated Hire is in search of a Customer Success Lead for our Fortune 100 Financial Services ...
-
Customer Success Lead
3 weeks ago
Saasgrid San Francisco, United StatesSaaSGrid is the first BI tool built specifically for SaaS companies. We integrate with CRMs, billing systems, general ledgers, and spreadsheets and calculate over 100 SaaS metrics, empowering companies to report their metrics with confidence. We help companies ditch complex sprea ...
-
Customer Success Lead
3 weeks ago
Vooma San Francisco, United StatesAbout The Role · As the first Customer Success team member at Vooma, you'll be working closely with the founders to ensure our customers are wildly successful. The Customer Success Lead will help craft our customer-success strategies & build out the department in an effort to de ...
-
Customer Success Lead
3 weeks ago
Pear VC San Francisco, United StatesOrby AI builds the next-generation Automation AI platform to automate repetitive processes. It provides a unique "observe, learn, and automate" end-to-end experience powered by an actions-based foundation model. Orby observes a user's activities, identifies repetitive work steps, ...
-
Customer success operations lead
3 weeks ago
WaterSHED San Francisco, United StatesAbout Watershed · Watershed is a software platform for running a world-class climate program. We measure our success in the carbon reduction achievements of our customers. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, ...
-
Customer Success Team Lead
3 weeks ago
Snappr San Francisco, United States[Full Time] Customer Success Team Lead at Snappr (United States) | BEAMSTART Jobs · Customer Success Team Lead · Snappr United States · Date Posted · 31 Oct, 2022 · Work Location · San Francisco, United States · Salary Offered · Not Specified · Job Type · Full Time · Experience ...
-
Technical Customer Success Lead
3 weeks ago
Pump San Francisco, United Statesis on the lookout for its first Customer Success Lead. Join us in making sure our customers are having the best experience. Your job is important in building strong connections and making the go-to choice for businesses using the cloud. · Responsibilities: · Speak up for our c ...
-
Customer success operations lead
3 weeks ago
WaterSHED San Francisco, United StatesAbout WatershedWatershed is a software platform for running a world-class climate program. We measure our success in the carbon reduction achievements of our customers. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and ...
-
Sales & Success GTM Transformation Lead
12 hours ago
Airtable San Francisco, CA, United StatesAt Airtable we are passionate about how our product democratizes software creation and empowers anyone to "create anything." Just like Lego blocks, what our customers can build with Airtable is virtually limitless.We're seeking an accomplished operator to drive innovation and com ...
-
Team lead, Scale customer success manager
3 weeks ago
Writer Corporation San Francisco, United StatesAbout Writer · AI your people will love. That's our vision, and it contains multitudes :-) · AI · your people · will love. · We're filling a big need for generative AI built ground-up for the needs of enterprises and embraced by their teams. As generative AI became a board-l ...
-
Team lead, Scale customer success manager
3 weeks ago
Writer San Francisco, United StatesAbout Writer · AI your people will love. That's our vision, and it contains multitudes :-) · AI · your people · will love. · We're filling a big need for generative AI built ground-up for the needs of enterprises and embraced by their teams. As generative AI became a board-level ...
-
Lead Technical Quality Manager, Cloud Success
2 weeks ago
SAP Palo Alto, United States**We help the world run better** · **What you'll do**: · - Lead Premium Engagement program · - Lead analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topi ...
-
Airtable San Francisco, CA, United StatesAt Airtable we are passionate about how our product democratizes software creation and empowers anyone to "create anything." Just like Lego blocks, what our customers can build with Airtable is virtually limitless. This opens up all sorts of exciting possibilities to address miss ...
-
Svp, Customer Success
2 weeks ago
Salesforce San Francisco, United StatesJob Category · Customer Success · Job Details · **About Salesforce** · We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in ...
-
Customer Success Manager
3 weeks ago
Enable San Francisco, United States**Job Summary** · As a **Customer Success Manager**, you will work closely with our customers to help them reach their goals and realize maximum value from Enable. In this position, you will lead and manage a team of Implementation Analysts. You will demonstrate dedication and pr ...
-
Private Bank Office National Lead
3 weeks ago
Citizens San Francisco, United States**Description** · As a Private Bank Office National Lead, direct and oversee the Citizens Private Bank Office strategic and long-range goals. You will lead the Private Bank management team in driving sales and revenue results, bank deposit growth, employee management, employee an ...
-
Strategic Sales Leader
3 weeks ago
Writer San Francisco, United States**About Writer** · AI your people will love. That's our vision, and it contains multitudes: · - ) · - AI_ · - your people_ · - will love._ · We're filling a big need for generative AI built ground-up for the needs of enterprises and embraced by their teams. As generative AI becam ...
-
Enterprise Sales Leader
3 weeks ago
Writer San Francisco, United States**About Writer** · AI your people will love. That's our vision, and it contains multitudes: · - ) · - AI_ · - your people_ · - will love._ · We're filling a big need for generative AI built ground-up for the needs of enterprises and embraced by their teams. As generative AI becam ...
-
Director, Global Corporate Communications
2 weeks ago
Unity Technologies San Francisco, United States**The opportunity** · The Director of Global Communications will be responsible for the development, execution, and outcomes of our global corporate communications strategy, including a broad range of public relations activities across all parts of the business in the U.S., EMEA, ...
Customer Success Lead - San Francisco, United States - Unlayer
Description
[Full Time] Customer Success Lead at Unlayer (United States) | BEAMSTART JobsCustomer Success Lead
Unlayer United States
Date Posted
12 May, 2023
Work Location
San Francisco, United States
Salary Offered
Not Specified
Job Type
Full Time
Experience Required
6+ years
Remote Work
Yes
Stock Options
No
Vacancies
1 available
About Unlayer
Unlayer is a cutting-edge content creation platform for designing stunning emails and landing pages. Our user-friendly, drag-and-drop builder empowers businesses and individuals alike to create professional, responsive designs without any coding knowledge.
We cater to both B2B and B2C markets, offering unparalleled solutions for marketing teams, agencies, freelancers, small businesses, and enterprises.
We are currently looking for an experienced, proactive, and dedicated Customer Success Lead to join our team. This remote position gives you the flexibility to work from anywhere in the world.As a Customer Success Lead, you will be instrumental in ensuring our clients achieve their desired outcomes, driving customer satisfaction, and promoting long-term partnerships.
Key ResponsibilitiesDevelop and execute tailored customer success strategies to maximize client satisfaction, adoption, and retention.
Onboard new customers, providing training and guidance to help them get the most out of the Unlayer platform.
Proactively identify potential issues and collaborate with cross-functional teams to resolve them in a timely manner.
Conduct regular check-ins with clients, monitoring their progress and identifying opportunities for upselling or expansion.
Serve as the primary point of contact for assigned customers, addressing any concerns or queries and providing expert product knowledge.
Collaborate with the Sales and Marketing teams to identify new business opportunities and contribute to revenue growth.Collect and analyze customer feedback to inform product enhancements and drive continuous improvement.
Develop and maintain a deep understanding of the Unlayer platform, as well as industry trends and best practices.
Requirements
8 to 10 years of experience in customer success, account management, or customer support role, preferably within the SaaS industry.
Exceptional communication and interpersonal skills, with the ability to build strong relationships and establish trust.
Self-motivated, with a results-oriented mindset and the ability to work independently.
Demonstrated problem-solving skills and the ability to think critically.
Proficiency in using CRM tools, such as Salesforce, Intercom or HubSpot.
Familiarity with content creation platforms, email marketing, and digital marketing is highly desirable.
Capacity to think strategically and to lead.
What We Offer
Competitive salary and benefits package, commensurate with experience.
Opportunity to join a rapidly growing startup and make a tangible impact on its success.
Flexible, remote work environment that fosters collaboration and innovation.
A supportive and inclusive company culture that values professional growth and development.
If you are passionate about customer success and excited by the prospect of joining a dynamic, innovative company, we would love to hear from you.
About UnlayerUnlayer makes embeddable email and web editing software.
Company Size:
People
Year Founded:
2017
Country:
United States
Company Status:
Actively Hiring
Looking for Partners
Looking for Clients
Raising Funds
Share This Job
More Full Time Jobs
Sr Software Engineer (Go)
Bengaluru, India
Full Time
Account Executive - APAC/EMEA (Remote)
Hyderabad, India
Full Time
Social media Specialist (Remote)
Hyderabad, India
Full Time
User Acquisition Manager
Redwood City, CA
Full Time
$ $100000 yearly
Senior Software Engineer - Alexa Games
San Francisco
Full Time
$ $230000 yearly
More Companies Hiring
Karate Labs
United States
NimbleRx
United States
Respaid
United States
Automat (formerly lasso)
United States
Spruce Systems
United States
BEAMSTART brings you the latest news, databases, and jobs from all around the world on startups, technology, and business.
Stay updated with industry news, plug-in to exciting community events, and discover incredible career opportunities with the world's most innovative companies.
DiscoverJobs
Full Time
Part Time
Contract
Internship
Volunteer
Companies
Candidates
Post a Job
For Recruiters
Our
Company
News
Jobs
Database
About Us
Download App
More
Copyright 2023 BEAMSTART . All Rights Reserved.
#J-18808-Ljbffr