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    Sales Account Manager - Woburn, United States - Kamco Supply Corp. of Boston

    Kamco Supply Corp. of Boston
    Kamco Supply Corp. of Boston Woburn, United States

    2 weeks ago

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    Description

    Summary

    The Sales Account Manager serves as the primary contact for assigned customers and is responsible for customer satisfaction, ensuring quality standards and timely service.

    Essential Duties and Responsibilities

    • Develop and maintain intimate customer relationships by being the primary contact to our customers as assigned.
    • Develop pricing strategies for your customer's major projects and day to day business. Negotiate buy pricing with vendors and consult with Manager to recommend customer sell prices.
    • Work closely with Key and Target Accounts to win majority of their projects and day to day business.
    • Complete Key and Target Account Plan for each assigned customer. The plan must include Share of Wallet analysis and annual revenue goal by core product category.
    • Understand and communicate our value proposition and our product's features and benefits. Quotes prices and credit terms, and prepare sales orders for orders obtained.
    • Coordinate delivery schedule of projects based on customer's needs and Kamco's available capacity with Operations personnel.
    • Visits construction sites to meet with customer to resolve order and delivery issues.
    • Investigates and resolves customer complaints regarding manufacturer quality issues.
    • Advise manager of all competitive situations.
    • Assists with counter and phones sales as needed.

    Qualifications

    • Advanced product and technical knowledge
    • Experience managing large projects
    • Works independently
    • Works closely with Key and Target Accounts
    • Excellent verbal and written communications, math, aptitude, diplomacy
    • Must be computer literate

    The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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