Account Manager - Woburn, United States - PEAK Event Services

PEAK Event Services
PEAK Event Services
Verified Company
Woburn, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
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About Us

PEAK Event Services is proud to be the premier event rental and tenting company in New England Joining the PEAK team means being part of a team that makes it happen. At PEAK, we find joy in bringing important moments to life. To our clients, it all feels like magic, but in reality, there's a lot of work that goes into our work — strategy, creativity, and grit. Each new event brings its own brand of challenges, and we're just the team to solve them. We're motivated and inspired to deliver unique experiences in our own ingenious ways. This extra effort and determination help us deliver stress less events for our clients, while providing us with transformative opportunities to learn, grow, and spread joy.


What You'll Do

The Day-to-Day

  • Directly responsible for the satisfaction of assigned key accounts
  • Proactively meets with key accounts to showcase equipment, offer suggestions and growth strategies
  • Proactively maintain and expand strategic accounts
  • Conducts annual account reviews and understands all data relating to this relationship
  • Creates customer orders and assist customers with order design, order changes and questions
  • Consult with clients to determine event details and rental needs
  • Identify and manage target client prospects
  • Identifies future event Opportunities and records in CRM
  • Prepare all customer quotes and follow up within 48 hours
  • Prepare and enter customer orders and production schedules/timelines, verify entered orders for accuracy, complete all revisions/additions
  • Participate and share experiences/best practices in sales meetings
  • Identify leads, close sales, manage prospects and acquire new business
  • Conduct showroom appointments and assist with showroom visitors
  • Master order entry software including delivery, return, labor pricing, overrides and billing procedures
  • Problem solve and troubleshoot rental inventory issues
  • Educate and inform customers about all rental items available and cross sell all company products
  • Some weekends required for appointments, site visits and installations.
  • Understand and respect the confidentiality of client and company information
  • Establish yourself as a trustworthy member of the sales team both internally and externally
  • Attend a minimum of one industry networking event or client warehouse tour per month and build relationships for the future business of the company
  • Offer guidance and solutions to junior inside sales team as needed
  • Work with senior management to develop strategies and achieve sales goals

Requirements:

This position reports directly to the Inside Sales Manager.

Clear communication skills, the willingness to become a team player and help out when needed is the kind of attitude that's required to be successful in this position.

Our management style is a team approach to problem solving.

It is especially important for the person functioning in this position to develop trust within the Sales Department.

Honoring commitments made to customers by our sales team is critical to maintaining our industry reputation for high quality products and service.

You will be involved on a daily basis with fulfilling those commitments.


What We're Looking For

  • 57 years of hospitality experience with an event rental company, caterer, food service provider, event planner, venue, or hotel
  • Proven track record of meeting or exceeding revenue goals of $2.5M+
  • If not from event rental industry proven track record of detailing 80+ events annually from differing market segments
  • Sales experience and hospitality degree is a plus
  • Availability to work Monday through Friday (rotating weekends as needed)
  • Proficient with computers (Microsoft Outlook, Word, Excel, etc.)
  • A life long learner and someone who seeks feedback for continuous improvement
  • Positive attitude and professional demeanor
  • The desire to help fellow teammates grow and proudly serve our Clients

Why You'll Like Working Here

  • Our incredible compensation combo of Competitive Pay, Paid Time Off + Paid Holidays
  • Support for your personal life + wellbeing
  • We like to celebrate + we do it often
  • Encouragement for Volunteer Days + giving back to our communities
  • We foster and embrace an inclusive and diverse work culture

Compensation and Our Full Suite of Benefits

  • Salary range $60k$65k plus attractive commission plan
  • Medical, Dental + Vision Insurance
  • Company-Paid Basic Life + AD&D Insurance
  • Short Term & Long Term Disability Insurance
  • Telehealth + Wellness
  • Flexible Spending Accounts (FSAs)
  • Employee Assistance Program
  • Travel Assistance
  • 401K Retirement Plan + Employer Matching

More About Us

  • We're not just a rental events company our PEAK Code drives the work we do, every day.
  • We're partners in problem solving. We collaborate in order to push through challenges and succeed together.
  • We are employers of respect. Our relationships mean the world to us and we hol
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