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Waltham

    Patient Services Coordinator III - Waltham, United States - Massachusetts General Hospital(MGH)

    Massachusetts General Hospital(MGH)
    Massachusetts General Hospital(MGH) Waltham, United States

    3 weeks ago

    Default job background
    Description
    MGH WALTHAM CANCER CENTER

    $750 sign-on bonus for qualified candidates

    GENERAL SUMMARY/ OVERVIEW STATEMENT:

    Under the direction of the Practice Manager, the Patient Services Coordinator III provides complex patient scheduling support in a high-volume outpatient ambulatory care setting.

    PRINCIPAL DUTIES AND RESPONSIBILITIES:
    • Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits
    • Coordinates and maintains providers' master clinical schedules
    • Submits referrals for specialty appointment requests
    • Obtains intake information from patient and referring physician's offices.
    • Schedules Radiology tests
    • Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results.
    • Schedules infusion related services utilizing OptIn scheduling support system
    • Triages and manages high volume of patient telephone calls, utilizing superb customer service skills.
    • Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
    • Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed
    • Performs other duties as assigned
    SRMGB

    Qualifications

    QUALIFICATIONS:

    High school diploma required, Bachelors preferred

    RSRMGB

    EEO Statement

    Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
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