Patient Services Coordinator Iii - Waltham, United States - Massachusetts General Hospital(MGH)

Massachusetts General Hospital(MGH)

Verified Company

Waltham, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Patient Services Coordinator III - Per Diem

MGH WALTHAM CANCER CENTER

This PSC III role is per diem, offering a flexible schedule_

_GENERAL SUMMARY/

OVERVIEW STATEMENT:
_

Under the direction of the Practice Manager, the Patient Services Coordinator III provides complex patient scheduling support in a high-volume outpatient ambulatory care setting.

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PRINCIPAL DUTIES AND RESPONSIBILITIES:
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Schedules initial, followup, and multidisciplinary (with multiple providers) patient visits
Coordinates and maintains providers' master clinical schedules
Submits referrals for specialty appointment requests
Obtains intake information from patient and referring physician's offices.
Schedules Radiology tests
Orders and obtains scans for clinical sessions, pathology reports/slides, xrays, xray reports and lab results.
Schedules infusion related services utilizing OptIn scheduling support system
Triages and manages high volume of patient telephone calls, utilizing superb customer service skills.
Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed
Performs other duties as assigned

SRMGB

QUALIFICATIONS:

High school diploma required; Bachelors preferred.

Strong communication and organizational skills.

Ability to multi-task in a fast-paced environment.

Superb customer service skills.

R
SRMGB

EEO Statement

Massachusetts General Hospital is an Equal Opportunity Employer._ _By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.

Primary Location MA-Waltham-MGH Waltham

Work Locations MGH Waltham 40 Second Avenue Waltham 02451

Job Practice Assistant/Patient Services Coord

Organization Massachusetts General Hospital(MGH)

Schedule Per Diem

Standard Hours 1

Shift Day Job

Employee Status Limited Term / Per Diem

Recruiting Department MGH Cancer Center

Job Posting Apr 24, 2024