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    Preferred Communities - New York, United States - International Rescue Committee

    International Rescue Committee
    International Rescue Committee New York, United States

    1 week ago

    Default job background
    Description

    Requisition ID:
    req49815


    Job Title:
    Preferred Communities (PC) Case Management Intern (Unpaid)


    Sector:
    Health


    Employment Category:
    Intern


    Employment Type:
    Part-Time


    Compensation:
    USD Hourly


    Location:
    New York, NY RAI USA


    Work Arrangement:
    Hybrid

    Job Description

    Internship Hours/Week: 20 hours per week, minimum, hybrid, at least 2 days in person


    Supervision Meeting Schedule:
    Weekly


    RESPONSIBILITIES:

    • Assist with client check-ins over the phone or through video calls (as preferred by the
    client)

    • In collaboration with Preferred Communities (PC) Casework Team, develop
    individualized plans with detailed action steps based on client needs; supporting

    clients with action steps such as exploring employment opportunities, assisting with

    referrals for additional support services, etc.

    • Provide direct client-centered casework activities such as contacting clients and
    external agencies to book and arrange public services and health care appointments;

    accompanying clients to appointments as needed for support

    • In collaboration with PC Team and Healthcare Benefits Navigators, develop Access
    HRA and NYC Housing Connect and other benefits navigation workshop materials;

    delivery of workshops to clients as needed

    • Support casework administrative tasks such as enrolling clients into database
    systems, uploading client documents, completing intake assessments and client

    agreement forms, accompanying clients to their appointments.

    In coordination with Healthcare Benefit Navigators, support screening and enrollment

    activities for benefit programs such as Medicaid, NYC Care, SNAP, WIC, FairFares, etc.

    • Keep thorough and accurate case file documentation in IRC's database
    • Keep all digital files up to date and create new digital client files as needed
    • Communicate client concerns and potential challenges to PC Casework Team Members/Healthcare Benefits Navigator

    LEARNING OBJECTIVES:

    • Gain experience with the U.S refugee resettlement process and services available to
    clients specifically in/ around New York City.

    • Gain experience in identifying clients' needs to appropriately coordinate medical care
    and connect them to necessary supportive services within the community.

    • Gain experience with conducting wellness assessments 6 months and 12 months after
    ICM enrollment and keeping thorough and accurate case file documentation of all

    direct services provided to clients.

    • Develop skills in creation and delivery of workshops addressing client housing,
    employment and resource benefits navigation

    Qualifications

    Fluent in English, Spanish required, French/Wolof, Haitian Creole, Russian, Ukrainian
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