Jobs
>
Los Angeles

    IT Desktop Support Technician - Los Angeles, United States - Bluedynamicsgroup

    Bluedynamicsgroup
    Bluedynamicsgroup Los Angeles, United States

    Found in: Lensa US 4 C2 - 5 days ago

    Default job background
    Description


    Our client is a trusted media services and software solutions partner for content owners, video distributers, digital retailers, broadcasters, subscription video and ad supported platforms.

    They simplify the complexities of content distribution, supply chain and digital storefront management and provide flexible B2B technical SaaS solutions and managed services for media assets.

    As a leader in cloud-based digital asset delivery and content optimization solutions for clients in the growing Media & Entertainment industry, Premiere brings to life the quality of film and television, transporting to the hands of millions around the globe.

    Through the magic of media services, we are a rising thought leader providing innovative, smart tools and intelligent operations as an essential business in media entertainment.

    Together with industry leaders like Google, Apple, NBC Universal, Microsoft, Disney, Warner Brothers and more, They work to revolutionize media delivery at the forefront of entertainment technology and software services.

    About the Role

    We are looking for IT Desktop Support Technician to join the Information Technology group.

    We are looking for someone who is not only a technical expert, but is also a passionate troubleshooter and problem solver.


    As an IT Desktop Support Technician, you will own and support the technical needs of Employees and ensure that system hardware, operating systems and software systems adhere to our organizational values.

    Ideal candidates will need to be highly technical and will work directly with other IT staff to ensure high reliability.

    We are looking for a team player who balances individual responsibilities, gives and welcomes feedback, and exhibits objectivity and openness to others' views.

    Key Responsibilities

    Respond quickly to support requests from our users and clients

    Testing, troubleshooting and supporting the latest in web, media and entertainment technology systems and solutions Respond quickly to support requests from our users and clients


    Analyze, diagnose and implement corrective solutions for end user hardware issues, using advanced diagnostic and troubleshooting principles, theories, concepts, and techniques with minimal supervision.

    Proactively monitor and maintain systems to insure high availability and performance

    Take corrective action as needed to keep content and processes flowing

    Providing 1st and 2nd tier support for employees, clients and other team members

    Working with international technical teams and 3rd parties to complete projects and satisfy business needs

    Testing, troubleshooting and supporting the latest in web, media and entertainment technology systems and solutions


    Test, replicate, and escalate blockers to Infrastructure or IT Leadership, working with the Infrastructure or DevOps teams to determine a workaround or solution.


    Conduct advanced troubleshooting of elevated cases from Tier 1/2 and utilize advanced analytical skills, experience, and judgment to provide an explanation of root cause and resolution.


    Create documentation for new initiatives in the form of standard operating procedures so support team members can utilize them once implemented.

    Assist in documenting standard, repeatable instances of hardware and software installation, configuration, repair, failure and removal.

    Assist in maintaining current procedures and processes and contribute to developing processes

    Perform other duties as assigned.

    Skill & Experience

    Experience working in the Entertainment / Media Industry a large plus

    In-depth knowledge of Windows / Mac operating systems in a networked environment

    Experience troubleshooting hardware and software issues

    Documentation skills to include creating procedures, user guides, and detailed reports

    Experience with implementing, deploying, and supporting desktop infrastructure

    Self-starter, independent worker and team player

    Mac OS X knowledge and experience with versions 10.11 through 10.15

    Windows 7, 8 and 10

    Basic network troubleshooting skills (TCP/IP, DNS, etc.)

    Basic server administration knowledge (provisioning Active Directory accounts, permissions, etc.)

    Experience with Adobe Cloud Suite

    Basic Administration experience (AD, O365, etc)

    Good written and verbal communication skills

    Knowledge of IT security and compliancy

    Knowledge of networking fundamentals, including:
    DNS, TCP/IP, Routing protocols

    Multi-Site environment administration and support experience

    Must be able to multi-task and work well under pressure while meeting project deadlines

    Proficient knowledge in Microsoft Office suite

    Proficient knowledge with relevant legal requirements and regulations

    Strong ethic for working with confidential information

    Strong analytical and problem-solving skills

    Demonstrate critical thinking skills

    Attention to detail and organization skills

    Ability to adapt to changing priorities

    Strong interpersonal abilities and communication skills

    Ability and interest to work in a geographically diverse environment

    #J-18808-Ljbffr
  • Techmate

    IT Support Technician

    Found in: ZipRecruiter Standard US C2 - 16 hours ago

    Techmate Los Angeles, United States

    Job Description · Job DescriptionWe are seeking a part-time/ad hoc IT Support Technician in Los Angeles, CA to join our team · As a team member, you will assist our clients with resolving computer-related issues. · Responsibilities: · Installation of workstations. · End-user supp ...

  • Sunrise Systems Inc

    Desktop Support Technician

    Found in: Appcast US C2 - 4 days ago

    Sunrise Systems Inc Los Angeles, United States

    Note: This is 100% onsite. · Job Description: · Must have experience with MAC OS, Windows 10/11. · Provides support for software, hardware and networking support for desktops, laptops. · Performing installing, diagnosing, maintaining and servicing computer-related products. · E ...

  • Sirius XM Holdings Inc.

    Senior Desktop Support, IT Support Technician

    Found in: Lensa US 4 C2 - 2 days ago

    Sirius XM Holdings Inc. Los Angeles, United States

    The Senior Desktop Support, IT Support Technician is responsible for the day-to-day technical support for all SiriusXM end user hardware and software needs, including employees, contractors and qualified vendors. This covers support of all SiriusXM b Support Technician, IT, Deskt ...

  • Insight Global

    Desktop Support Technician

    Found in: Lensa US P 2 C2 - 4 hours ago

    Insight Global Los Angeles, United States

    Job Description · A Large research university is seeking a Desktop Support to join their team. Your primary duty is to provide endpoint support to faculty and staff by utilizing hardware, software, and troubleshooting expertise. · You will be responsible for providing deskside la ...

  • University of California

    Desktop Support Technician

    Found in: Lensa US 4 C2 - 5 days ago

    University of California Los Angeles, United States

    Under the general supervision of the UCLAHealth Sciences Schools' Client Services Desktop Support Manager, the DesktopSupport Technician (DST) is responsible for providing desktop support to theUCLA Health Sciences faculty, staff, and students. This position providesday-to-day co ...

  • Randstad

    senior it support technician

    Found in: Lensa US P 2 C2 - 4 hours ago

    Randstad Los Angeles, United States

    senior it support technician (mac) - (west hollywood ca - hybrid). · los angeles , california · posted april 8, 2024 · job details · summary · $40 - $46.32 per hour · contract · bachelor degree · category computer and mathematical occupations · reference · job details · jo ...

  • Trailer Park

    Desktop Support Technician

    Found in: Lensa US P 2 C2 - 4 hours ago

    Trailer Park Los Angeles, United States

    TRAILER PARK GROUP · Trailer Park Group is a full-service agency specializing in content creation and entertainment marketing. Trailer Park is uniquely positioned to make, market, and distribute content for its diverse client portfolio of top entertainment studios and major bran ...

  • UCLA Health

    Desktop Support Technician

    Found in: Lensa US P 2 C2 - 2 weeks ago

    UCLA Health Los Angeles, United States Full time

    Under the general supervision of the UCLAHealth Sciences Schools' Client Services Desktop Support Manager, the DesktopSupport Technician (DST) is responsible for providing desktop support to theUCLA Health Sciences faculty, staff, and students. This position providesday-to-day co ...

  • Irvine Technology Corporation

    Desktop Support Technician

    Found in: ZipRecruiter Test10S US C2 - 3 days ago

    Irvine Technology Corporation Los Angeles, United States

    Job Description · Job DescriptionDesktop Support Technician (Onsite) · We have an immediate need for a contract Desktop Support Technician to join a world-class academic medical center. The Desktop Support Technician is responsible for the support of the user community at the hos ...

  • Baker Commodities

    PC Support Technician

    Found in: Lensa US P 2 C2 - 2 days ago

    Baker Commodities Los Angeles, United States

    PC Support Technician · Great Info Pay Range: · Location Vernon, CA · Description · Pay Range: $24-$29 per hour · Baker Commodities California Consumer Privacy Act (CCPA) for California Applicants applicants ) · Job Purpose: Safely and effectively provide first level telep ...

  • CSC - Contemporary Services

    Desktop Support Technician

    Found in: ZipRecruiter Standard US C2 - 2 days ago

    CSC - Contemporary Services Los Angeles, United States

    Job Description · Job DescriptionIT Desktop Support Technician · Job details · Salary · From $45,000 to $50,000 · Job Type Full-time · Number of hires for this role 1 · Qualifications · Experience:Helpdesk, 2 years (Required) · License:Microsoft MCSA Desktop (Preferred) · Languag ...

  • AA2IT

    Desktop Support Technician

    Found in: Lensa US P 2 C2 - 4 hours ago

    AA2IT Los Angeles, United States

    location: 5999 Center Drive, Los Angeles CA · set up 97 workstations at Univision's LA office week of 6/19-6/23 and one day of hypercare on 6/2 2 monitors (mostly on stands) Dell Ud22 Dock Logitech webcam Keyboard Mouse Cisco IP phone Also, the techs should test the equipment an ...

  • Interlaced

    IT Support Technician I

    Found in: ZipRecruiter Test10S US C2 - 3 days ago

    Interlaced Los Angeles, United States

    Job Description · Job DescriptionInterlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients ...

  • Align Communications

    Desktop Support Technician

    Found in: Jooble US O C2 - 4 days ago

    Align Communications Los Angeles, CA, United States

    Is technology your passion? Were a group of tech-savvy professionals who are motivated by making an impact. We believe great communities lead to great companies. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acqu ...

  • TEKsystems

    Field Support Technician

    Found in: beBee S2 US - 2 weeks ago

    TEKsystems Los Angeles, United States Contract to Regular

    Description: · **-Individual needs to have Windows hardware break-fix experience and great M365 troubleshooting/administration · -Normal shift, 40 hours/wk (no OT or weekends)** · Qualifications: · Associate's degree (AA) or equivalent from two-year college or technical school an ...

  • Takeda

    Lab Support Technician

    Found in: beBee S2 US - 6 days ago

    Takeda Los Angeles, United States Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda'sPrivacy Noticeand Terms of Use. I further attest that all information I submit ...

  • Takeda Pharmaceutical

    Lab Support Technician

    Found in: beBee S2 US - 4 days ago

    Takeda Pharmaceutical Los Angeles, United States

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submi ...

  • Randstad USA

    Senior IT Support Technician

    Found in: beBee S2 US - 3 weeks ago

    Randstad USA Los Angeles, United States Freelance, Full time

    job summary: · Looking for a contractor (potential to convert to FTE) for our entertainment client. Must be close to West Hollywood and flexible schedule/ good with a hybrid schedule. · Must HAVE · 5+ years working in a fast-paced tech company or start up · B.A./B.S. in a compu ...

  • A-STAFFING, INC.

    LANOC Network Support Technician

    Found in: Lensa US P 2 C2 - 4 hours ago

    A-STAFFING, INC. Los Angeles, United States

    About the job LANOC Network Support Technician -Japanese Bilingual · Job Description: · Technician for O&M support at 24/7/365 Network Operation Center for any network, datacenter, international transmission, submarine cable, backbone equipment, infrastructure and IT solution s ...

  • United Merchant Services

    POS Support Technician I

    Found in: Lensa US P 2 C2 - 4 hours ago

    United Merchant Services Los Angeles, United States

    Bluu Inc. is seeking a full time POS Technician for our Los Angeles office. · Job Description: · - Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible · - Prepare/stage POS hardware and software for depl ...