- Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible
- Prepare/stage POS hardware and software for deployment
- Maintain POS department equipment and tools
- Perform hardware repairs as required, both inhouse and in the field
- Test, evaluate, and document all software/hardware issues
- Provide training to associates, merchants, and resellers
- Install and configure software, hardware, cables/wiring, and networks
- Monitor system performance and troubleshooting issues
- Provide documentation as required
- Resourcefulness and problemsolving aptitude
- Excellent communication skills
- Bilingual in English & Korean
- POS/PC support related experience preferred
- Able to work offsite occasionally
- Business travel may be required
- Able to lift up to 50 lbs.
- Medical, Dental, and Vision Insurance, 401K,
- Life Insurance
- PTO
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POS Support Technician I - Los Angeles, United States - United Merchant Services
Description
Bluu Inc. is seeking a full time POS Technician for our Los Angeles office.Job Description:
Pay rate:
$21/hr - $25/hr DOE