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    VP General Manager - New Jersey, United States - Neiman Marcus Group

    Neiman Marcus Group
    Neiman Marcus Group New Jersey, United States

    1 week ago

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    Description

    Neiman Marcus Group Four luxury retailers Neiman Marcus, Bergdorf Goodman, Last Call and Horchow make up the Neiman Marcus Group. For over a century, we have continually transformed and elevated the luxury shopping experience, offering the finest in fashion, shoes, handbags, jewelry,

    beauty and decorative items

    for the home.

    ** VP General Manager**

    ****

    New Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMGs brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and , catering to loyal luxury customers globally. NMG also owns five Last Call stores and , an e-commerce site that offers premium furniture and home decor.

    As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.

    Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMGs goal is to offer customers a seamless experience across its stores, online, and remote digital selling.

    NMGs priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few.

    As part of NMGs Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being All Heart. NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.

    NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love love for customers, love for associates, and love for brand partners.

    This role is responsible for driving sales and profitability of their store through effective leadership, management and building a team of professionals from sellers to management who have a common objective. This role is also responsible for clearly communicating and guiding the team to achieve the objectives as outlined in conjunction with corporate. We are looking for a business minded leader who can drive sales and positive plan results in the store through superior customer service, events, promotion, and motivation of the staff. The General Manager represents Neiman Marcus in their respective community by upholding the highest standards and protects the brand.

    **DESCRIPTION**

    Plan and execute store budgets and ensure guidelines are being followed to minimize operating expenses and maximize revenue

    Create a friendly, upbeat atmosphere where customer service is consistent with Neiman Marcus standards

    Proactively builds positive and productive relationships with vendors, customers, merchants, etc.

    Provides consistent and frequent communication so all team members are aware of the vision, goals, expectations and status

    Maintains a strong presence on the floor and stays aware of what is happening throughout the day

    Seeks to help others by identifying and meeting the needs of their team, customer, partners, and the community

    Set strategic objectives and set priorities accordingly

    Develop, motivate and train the management team in all aspects of the business

    Recognize great performance and address performance issues

    Review business with the Division Buyers and discuss action plans that will yield position results

    Champion the store's new account and clientele acquisition programs and help motivate the store team to meet these goals

    15+ years of relevant experience, luxury retail fashion experience required

    Prior retail senior management experience required

    Experience holding full profit and loss accountability preferred

    4-year degree preferred

    Demonstrated change leadership within team and organization

    Proven track record achieving results across multiple businesses

    History of building, leading, motivating, and coaching teams to achieve objectives

    Advanced business acumen and analytical skills

    Previous experience navigating complex business problems, collaborating with leads across corporate functions, presenting at the executive level, working with corporate business partners, and leading cross-functional large-scale initiatives

    Excellent oral and written communication skills

    Strong attention to detail

    "Win together" mentality

    Advanced proficiency with MS Office Product Suite

    Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds

    Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays

    Travel may be required, up to 20%

    #J-18808-Ljbffr
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