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    intake coordinator - Torrance, United States - Del Amo Behavioral Health System

    Del Amo Behavioral Health System
    Del Amo Behavioral Health System Torrance, United States

    1 week ago

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    Full time
    Description

    Job Description

    Responsibilities

    Intake Coordinator - Full Time

    Del Amo Behavioral Health System, a subsidiary of UHS ,offers a safe and compassionate environment for individuals looking for hope and healing from emotional, psychiatric and addiction issues.

    Del Amo Behavioral Health offers a wide range of options, including inpatient, outpatient and specialty programs that includes children, adolescents, adults and seniors. Whether addressing the needs of adults, adolescents or children, we are committed to providing our patients with treatment to help them find recovery that endures. Our patients receive the same quality treatment from our thoughtful and compassionate team no matter the level of care.

    Learn more and apply today by visiting our website at:

    Benefits include:

  • Competitive Compensation
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • (K) with company match and discounted stock plan
  • Challenging and rewarding work environment
  • Career development opportunities within UHS and its + Subsidiaries

    • INTAKE/ASSESSMENT PROCESS

    Assertively responds to telephone and/or walk-in requests for psychiatric assistance in a timely manner.

  • Assesses each inquiry to determine clinical need of caller and/or patient, and is assertive in offering in-house or mobile assessment in order to transition patients to the appropriate level of care.
  • Identifies high risks, i.e. suicidality, homicidality, potential for fall, Medical problems, etc., and documents clearly on Intake Screening Form, completes High Risk Screening Form and hands off both to unit staff.
  • Enters all calls requesting outpatient and inpatient services into the AS Database daily.
  • Conducts daily follow-up on all pending cases. Conducts follow-up in any way necessary to provide assistance until there is a disposition.
  • Has knowledge of and identifies exclusionary criteria and review with Intake or Nursing Supervisor.
  • Documents all inquiries on Intake Screening Form, including requests for beds that are currently not available. Conducts follow-up on potential bed availability

    • REFERRAL PROCESS

  • Maintains a good working relationship and ongoing communications with referral sources.
  • Contacts Therapist, Nurse, Parents, or other Person(s) to obtain pertinent medical and clinical information in order to thoroughly complete the Intake Screening Form.
  • Telephones direct outside referral source regarding disposition of case.
  • Has good knowledge of Intake Referral List and is able to identify other health or human service agencies that may be helpful to the patient.
  • Familiar with Kaiser Helpline and assists outside referrals to obtain authorization to admit Kaiser Permanente patients to Del Amo Hospital.

    • ADMISSIONS PROCESS

  • Knowledgeable of admission criteria for all services, units, and programs.
  • Offers admission to Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP) levels of care when appropriate.
  • Obtains signatures for "Conditions of Admissions" from adult patients admitted on involuntary detention (0).
  • Knowledge of exclusionary medical criteria/parameters and reviews with Intake staff, Nursing staff or Internal Medical staff. Documents on all call sheet issues that require medical review and clearance.
  • Cognizant of Adult, Youth and Indigent physician rotation; carefully designates and documents physician assignments.
  • Inquires as to whether potential patient has access to dangerous items that can potentially be used to harm self or others has been assessed.
  • Carefully screens all Detox admissions for severity of withdrawal symptoms, quantity and frequency of use, treatment history, etc.
  • Provides report including High Risk Form to Unit Nurse.
  • Ascertains that there are orders from physician on the unit.

    • ADMISSIONS PROCESS: Financial Information

  • Researches insurance benefits carefully to determine correct payer sources (i.e. Medicare vs. Medicare HMO, Medi-Cal vs. Commercial plan), as well as correct telephone number for pre-certification.
  • Ensures that an attempt is made to pre-certify/authorize patient benefits with Commercial and Medicare HMO by end of shift.
  • Knowledgeable of Midas Systems and enters pre-certification/authorization notes into system.
  • Careful to obtain Kaiser Permanente Psychiatrist Authorization for all Kaiser Permanente patients.
  • Thoroughly completes and sends Kaiser Form to Kaiser Permanente for all Kaiser Permanente patients

    • As one of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune corporation, annual revenues were $.3 billion in 3. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.

    Qualifications

    Education: High School Graduate or Equivalent required

    Credentials : Completion of program or minimum of two (2) year's experience as/or EMT, CNA, Medical Assistant, Healthcare Intake/Admissions or related preferred.

    Experience: Previous experience in a clinical department of psychiatric hospital and previous clinical experience with Psychiatric patients of all ages is preferred.

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