Intake Coordinator - Orange, United States - AmeriPharma

AmeriPharma

Verified Company

Orange, United States

6 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Mission Statement

Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients.

It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that
We Care

AmeriPharma is a rapidly growing company where you will have the opportunity to contribute to our joint success on a daily basis.

We value new ideas, creativity, and productivity.

We like people who are passionate about their roles and people who like to grow and change as the company evolves.

At AmeriPharma, you'll have access to:

Full benefits package including medical, dental, vision, life that fits your lifestyle and goals
Great pay and general compensation structures
Employee assistance program to assist with mental health, legal questions, financial counseling etc.
Comprehensive PTO and sick leave options
401k program
Plenty of opportunities for growth and advancement
Company sponsored outings and teambuilding events
Casual Fridays

Job Summary

As an Intake Coordinator at AmeriPharma, you will be responsible for coordinating and processing incoming patient referrals, ensuring accurate documentation, and facilitating the smooth transiting of patients into our care.

Duties and Responsibilities

Ensure that all referrals are complete and clear
Verify insurance accurately and completely prior to passing the referral to the pharmacy staff
Communicate with other departments regarding the status of referrals and documentation requests
Notify patients/families/referral sources regarding coverage and payment responsibilities as necessary
Respond to inquiries from patients and referral sources via telephone, fax, and electronic data interfaces
Document in the patient's clinical record progress notes, all requests, and conversations for the purposes of seamless coordination of care
Demonstrate professional etiquette and courtesy when interfacing with consumers/ customers
Comply with and adhere to all regulatory compliance areas, policies, and procedures and AmeriPharma's "best

practices"

Assist the pharmacist, nurse, and patient with clinical and technical support
Work with a team of other pharmacists, pharmacy technicians, Registered Nurses, to ensure the quality of care

to all patients

Required Qualifications

Excellent customer service skills
Strong communication skills, both verbally and in writing
Superior interpersonal effectiveness, telephone customer service and relationship building skills
Strong time management, organizational skills and attention to detail
Basic knowledge in various Microsoft programs including word, excel and outlook
Ability to work well under pressure at times and multitask daily
Selfmotivated, quick learner and able to work independently as well as part of a team
Capable of maintaining a flexible availability

Education and Experience Requirements

2+ years of previous Specialty Home Infusion Pharmacy experience
High school diploma or equivalent

Preferred Qualifications

Pharmacy Technician License highly preferred
Spanish speaking highly preferred
CPR + experience highly preferred

Schedule Details

In-Person (Orange, Ca)
Monday-Friday 7:00am3:30pm, or 8:30am5:00pm

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear.

The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl.

The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds.

Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.

**EEO Statements