Care Intake Coordinator - Los Angeles, United States - Harmony Project

Harmony Project

Verified Company

Los Angeles, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Harmony Project is an award-winning research-based 501(c)(3) nonprofit organization. We promote positive youth development through year-round music lessons and ensemble participation.

Our mission is to harness the transformative power of music to increase access to higher education for underserved students by removing systemic barriers to achievement through academic and social support.

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Job Overview:_

Conducts, intakes, and coordinates all social services case referrals including case assignments and resources to students and families.
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Key Responsibilities_
- _Assists the CARE Department in the coordination of Harmony Project's supportive services_
- _Maintains ongoing communication with program staff and teaching artists adhering to important deadlines_
- _Contacts and follows up with parents, students, and families_
- _Follow up with prospective clients _
- _Record all incoming referrals and intakes_
- _Coordinate and assign counselor and/or CARE services_
- _Manage tracking of client status_
- _Maintain updated notes on all student databases with attention to detail _
- _Publish weekly and monthly content with updated resources _
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Administrative Tasks_
- _Maintains an uncompromising commitment to 100% client confidentiality_
- _Offer support and provide consultation to program staff and Teaching Artists on supportive services_
- _Coordinate all technical needs and issues with IT (Data) Department_
- _Coordinate day-to-day running of the Harmony Project CARE Department_
- _Manage and oversee client intake and database_
- _Manage and maintain client files and archives_
- _Manage CARE Calendar to update events, workshops, and related activities_
- _Collaborate with CARE staff to develop policies and procedures as necessary_
- _Attend community meetings and networking opportunities _
- _Coordinate on-boarding of new staff, and/or interns_
- _Provide orientation on all logistics of working at Harmony Project_
- _Attend required meetings including, weekly CARE team meetings, program meetings, and bi-weekly HP staff meetings_
- _Assist the CARE team with developing new innovative social justice and anti-racist oriented practices and relationships_
- _Assist the CARE team with facilitating workshop content and developing outreach materials_
- _Proficiency in organization, attention to detail, time management, and problem-solving._
- _Ability to be flexible, and work effectively - independently or in a team environment._
- _Other tasks as assigned based on the needs of the organization_
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Required Qualifications and Skills_
- _Spanish proficiency desired_
- _Bachelor's Degree in a related field_
- _Experience working with underserved communities_
- _Ability to represent Harmony Project values such as commitment, community, collaboration, respect, responsibility, integrity, and sustainability_
- _Maintain professional communication with all team members and stakeholders_
- _Aid in promoting a harmonious, collaborative, and positive work environment_
- _Ability to work in person, at the main office, and/or at different sites_
- _Fluency in all Microsoft Office programs (Office, Excel, Outlook, and PowerPoint) and Google Workspace apps (Calendar, Gmail, Google Drive, etc.)._
- _Working knowledge of Slack, Monday, Canva, Mailchimp, and CANVA._
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Physical Requirements_
- _Must be able to remain stationary for prolonged periods._
- _Ability to lift and move up to 20 pounds._
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Additional Requirements_
- _A valid driver's license and proof of valid automobile insurance._
- _A reliable means of transportation._
- _Flexible work schedule to include some weekends, weeknights, and holidays._

Pay:
$ $30.00 per hour

Expected hours: 40 per week

Benefits: