Intake and Outreach Coordinator - Los Angeles, United States - Los Angeles Boys & Girls Club

Description

JOB DUTIES
*Responsible for Front Desk Reception
- greeting families, youth, community members, assist with registration or other needs

*Responsible for maintaining all data and required documentation in database and hard copy files

*Responsible for ensuring all paperwork is completed accurately and is complete

*Responsible for answering phones, filing, typing, general office support, mail delivery, etc.

*Responsible for maintaining a clean, neat, safe, secure and inviting entrance/lobby area and making families, children and guests feel welcome.

*Responsible for ensuring entry and exit procedures are followed including youth and visitor sign in/out. Enforce parent release instructions strictly.
*Must provide information to all visitors, with a friendly/helpful attitude, offering array of services available through Los Angeles Boys & Girls Club and affiliated collaborative partners
*Responsible for entering data on all youth and adults.

*Follow all incident reporting procedures and behavior/related intervention documentation.

*Transport youth from school to Club and on field trips as needed.

*Assist with special events.

*Utilize member tracking system to track attendance, payments, program participation and other data.

*Responsible for outreach to the community through various methods to meet attendance goals

*Other Duties as needed.


REQUIREMENTS:

2 years minimum office/reception experience.

Experience/interest in working with youth and families.

Excellent customer service and communication skills.

Excellent office skills, including phone skills, database, filing, receptionist skills.

Computer literate.


Knowledge of:
Excel, MS Word, PowerPoint, Publisher, Outlook, Google Drive/Docs/Forms, and related

Ability to learn and navigate database for tracking data, payments, etc.

Training in basic First Aid

Other duties as needed.

This list is not intended to be an exhaustive list inclusive of every duty or task associated with this position but to give an idea of the types of duties and tasks that expected of this position.

Signature:
_______________________ Date:______


Job Type:
Part-time


Pay:
$ $21.00 per hour


Schedule:

• Monday to Friday

Work Location:
In person