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    Medical Records Clerk II - Scottsdale, United States - SMI IMAGING LLC

    SMI IMAGING LLC
    SMI IMAGING LLC Scottsdale, United States

    1 week ago

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    Description


    GENERAL DESCRIPTION/POSITION GOAL:

    I. JOB RELATED FUNCTIONS:
    • Demonstrates competency in the performance of job related skills appropriate to his/her customer populations and departmental services.
    • Responsible for continuous follow ups on all types of inbound and outbound medical records requests in various systems.
    • Maintains quality results by following Hospital and Radiology standards.
    • Maintains patient confidence by keeping patient records information confidential.
    • Maintains a master request log in multiple systems and completes and resolves a high volume of prior requests.
    • Corrects and communicates problems according to established procedures.
    • Organizes and uploads CD's and DICOM images into the PACS system via the use of several different applications.
    • Demonstrates exceptional organizational skills as a means to serve the entire portfolio of corporate over read accounts that utilize SimonMed systems and that rely on SimonMed Results.
    • Effective in communication with Radiologists and other physician relations staff in order to maintain and stabilize the flow of medical results.
    • Demonstrates the ability to multi-task and work out of several different systems when handling, resolving or closing out inbound or outbound requests.
    • Follows procedural digitizing of Films from outside physician groups and corporate over read accounts.
    • Demonstrates the ability to book exams in RIS for outside facilities and validate any adjacent DICOM images or Films that are electronically pushed to us, or sent to us, as a means to make the records visible and available for internal health care providers to interpret and relay results.
    • Demonstrates exceptional Time Management Skills, Pays Attention to Detail, Is Quality Focused and contributes to the team with high productivity in a fast paced environment.
    • Ability to coordinate multiple types of requests with team members and organization employees.
    • Deadline/Results Driven.
    • Duties as assigned.
    II. CUSTOMER SERVICE EXPECTATIONS: Demonstrates competencies in customer service and an understanding SimonMed Imaging code of conduct and culture.

    III. EQUIPMENT: Utilizes and operates equipment and mechanical devices which provide for a functional, effective, and safe environment.

    IV. JOB RELATED AND PROFESSIONAL GROWTH: Adheres to policies, procedures, guidelines relative to departmental operations. Participation in specific activities for the promotion of self-growth or the enhancement of a positive image.

    V. QUALITY: Applies the standards of practice/performance in the work setting to achieve positive outcomes.

    MINIMUM QUALIFICATIONS: Requires a high school diploma or its equivalent and 0-2 years of related experience. Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers.

    PHYSICAL DEMANDS: This position may require duties including lifting and carrying up to 40 pounds, sitting for prolonged periods of time, with frequent standing and walking. Good visual and auditory acuity as well as good manual dexterity and the ability to be readily understood are essential. Must be able to work in an environment with multiple deadlines and priorities. Must be able to work in a stressful environment.

    DRESS ATTIRE: Business/Administrative wear.
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