Jobs
>
Boise

    Enrollment Support Specialist - Boise, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Boise, United States

    3 weeks ago

    Idaho State Job Bank background
    Part time
    Description
    Enrollment Support Specialist (Part-Time Bilingual/Non-bilingual) at UNUM in Boise, Idaho,

    United States Job Description Job Posting End Date:

    April 23 When you join the team at Unum, you become part of an organization committed to helping you thrive.

    Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments.

    And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally.


    To enable this, we provide:
    + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments _All the benefits listed above are subject to the terms of their individual Plans_ . And that's just the beginning With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team.

    Help us help others, and join Team Unum today General Summary:

    This position is responsible for utilizing a strong working knowledge of Colonial Life or Unum's complete product portfolio and processes to effectively represent virtual enrollment, core and voluntary benefits education, retention of policies, and project initiatives.

    Job Description Principal Duties and Responsibilities + Provide virtual retention and enrollment assistance to workers + Receives inbound interactions from workers + Makes outbound calls as needed to workers + Q&A Support:
    Educate workers on benefits provided, and answers any questions workers may have on the enrollment offer +

    Retention Support:

    Educate workers on current benefits + Complete application when appropriate + Maintain Individual and Team performance metrics + Document pertinent information about customer interactions + Uses knowledge and understanding of all Unum or Colonial Life product offerings, to provide benefits education and enrollment services to eligible workers and/or family members + Uses knowledge and understanding through resources provided of core and voluntary product offerings, to provide benefits education and enrollment services to eligible workers and/or family members + Participates in projects and initiatives as assigned + May perform other duties as assigned Job Specifications + Prefer 4-year degree or equivalent in work related experience or industry designation.

    + Existing knowledge of the Unum/Colonial Life product portfolio (all products) + Must have/maintain necessary Life and Health licensing, plus any special state licensing requirements for Long Term Care + Completion of continuing education requirements to keep Life and Health license + Prior insurance, financial services, human resources, sales, training, and/or teaching experience highly desirable + Demonstrate good listening ability with exceptional interpersonal and communication skills needed to build relationships with management, co-workers, and workers + Ability to work in a fast-paced environment, both as part of a team and independently + Demonstrate resolve to achieve their personal and business goals + Demonstrate good organizational skills and ability to multi-task + Demonstrate strong computer literacy and knowledge of virtual technology spanning across a variety of platforms and applications, including the full Microsoft suite + Highly desired sales aptitude + Superior Customer Service Skills + Demonstrate ability to identify best practices and takes initiative to share ideas with team + Bi-lingual abilities are an asset + Part-Time Enrollment Support Specialist (ESS) committed to working 20 hours per week Quarter 1-3 of each calendar year, with an expectation of working near 40 hours per week Quarter 4 of each calendar year.

    + Full-Time ESS committed to working 40 hours per week + Expected to work shifts within the period of 8am to 8pm Eastern Standard Time during the business week of Monday-Friday.

    Shifts can change based on business need and coverage available. + Committed to not taking pre-planned Paid Time Off in October and November of each year.

    ~IN2 #LI-KL1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide.

    Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices.

    Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. The base salary range for applicants for this position is listed below.

    Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

    $40,000.00-$72,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.

    All benefits are subject to the terms and conditions of individual Plans.


    Company:

    Colonial Life Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

    To view full details and how to apply, please login or create a Job Seeker account
  • Insight Global

    Project Support Specialist

    3 weeks ago

    Insight Global Boise, United States

    Job Summary: · As a Project Support Specialist, you will collaborate closely with project coordinators to ensure the successful execution of projects within the organization. Your role involves overseeing assigned projects, handling technical requests, and providing support to st ...

  • Idaho Housing and Finance Association

    HBE Support Specialist

    2 weeks ago

    Idaho Housing and Finance Association Boise, United States

    Job Description · Job DescriptionDescription: Idaho Housing and Finance Association is a leading organization dedicated to providing housing solutions and financial assistance to individuals and families in Idaho. We are currently seeking a professional to join our team as a Home ...

  • Idaho State Job Bank

    IT Support Specialist

    2 weeks ago

    Idaho State Job Bank Boise, United States

    IT Support Specialist at Western Aircraft in Boise, Idaho, United States Job Description Job Summary The IT Support Specialist is responsible for providing technical support for a full range of business technology solutions, including computer systems (hardware and software), net ...

  • Microtech Systems, Inc.

    IT Support Specialist

    2 weeks ago

    Microtech Systems, Inc. Boise, United States

    **MicroTech Systems, Inc** · **IT Support Specialist - Level III** · **Service - Boise, ID - Full Time** · Act as product expert Review and respond to all software and hardware issues as reported. Evaluate the product by testing its capabilities in an on-going manner. Determin ...

  • Involta

    IT Support Specialist

    2 weeks ago

    Involta Boise, United States

    IT Support Specialist · Job Type Full-time Description · **Job Summary:** · The IT Support Specialist is primarily responsible for responding to client inquiries for technical assistance and ensuring courteous, timely and effective resolution of client issues. Problem resoluti ...

  • Volt

    IT Support Specialist

    1 week ago

    Volt Boise, United States

    This job was posted by : For more information, please see: Volt is immediately hiring an IT Support Specialist · , for a Remote opportunity with client located in Bellevue, WA. · Seeking a highly capable and motivated support specialist to help support our internally-develope ...

  • Treasure Valley Family YMCA

    Support Specialist

    1 week ago

    Treasure Valley Family YMCA Boise, United States

    · At the Y, we believe every child is of promise and deserves the opportunity to discover who they are and what they can achieve. The Treasure Valley Family YMCA's Child Development programs support children in their ongoing growth to ensure that they are ready for the next educ ...

  • Clearwater Analytics

    IT Support Specialist

    3 days ago

    Clearwater Analytics Boise, United States

    Job Summary: · The IT Support Specialist takes charge of coordinating, diagnosing, and troubleshooting incoming employee issues. Offering support services, they assist employees facing technical challenges and information technology issues encompassing desktop, laptop, or netwo ...

  • THE YOUNG MENS CHRISTIAN ASSOCIATION OF BOISE CITY IDAHO

    Support Specialist

    3 days ago

    THE YOUNG MENS CHRISTIAN ASSOCIATION OF BOISE CITY IDAHO Boise, United States Full time 1 - Non Exempt

    At the Y, we believe every child is of promise and deserves the opportunity to discover who they are and what they can achieve. The Treasure Valley Family YMCA's Child Development programs support children in their ongoing growth to ensure that they are ready for the next educati ...

  • Primary Behavioral Health Services

    Peer Support Specialist

    3 weeks ago

    Primary Behavioral Health Services Boise, United States

    We are looking for certified Peer Support specialist to help serve clients in the Boise area. Primary Behavioral Health Services is a new outpatient mental health agency that is growing and seeking additional Peer Support Specialist to help serve our client. · As a fully-integrat ...

  • Behavioral Health Solutions

    peer support specialist

    4 weeks ago

    Behavioral Health Solutions Boise, ID, United States

    Human Supports of Idaho, a partner practice of Behavioral Health Solutions, is seeking a Certified Peer Support Specialist who is excited and motivated to assist others in their journey toward recovery. If you are an individual who is well-grounded in your own recovery of mental ...

  • College of Western Idaho

    Computer Support Specialist

    1 week ago

    College of Western Idaho Boise, United States

    ** Computer Support Specialist** · **You are here** · / / **Background Check** · Students registered for Computer Support Specialist classes must complete a background check prior to the census date of the semester. Completion of the background check and fee is the responsibil ...

  • Idaho State Job Bank

    Technical Support Specialist

    1 day ago

    Idaho State Job Bank Boise, United States

    Technical Support Specialist - j3q03v6wb3hntjmj2gz-3294 at Bucher & Christian Consulting, Inc. dba BCforward in Boise, Idaho, United States Job Description Technical Support Specialist BCforward is currently seeking a highly motivated Technical Support Specialist for an opportuni ...

  • Primary Behavioral Health Services

    Peer Support Specialist

    1 week ago

    Primary Behavioral Health Services Boise, United States

    We are looking for certified Peer Support specialist to help serve clients in the Boise area. Primary Behavioral Health Services is a new outpatient mental health agency that is growing and seeking additional Peer Support Specialist to help serve our client · As a fully-integrat ...

  • Liberty Healthcare

    Customer Support Specialist

    1 week ago

    Liberty Healthcare Boise, United States

    "This is the most wonderful experience that I have had in all my career." · "I have never worked at a company in which I felt appreciated and supported until I came to Liberty." · "Liberty is an amazing company to work for. I feel completely supported by management and coworkers. ...

  • 3M Seguridad Ocupacional | Argentina & Uruguay

    Patient Support Specialist

    3 weeks ago

    3M Seguridad Ocupacional | Argentina & Uruguay Boise, United States

    **Patient Support Specialist - Boise, ID** · Boise, Idaho, USA Sales R **Position Description** · **Patient Support Specialist** · Territory: Boise, ID · **Collaborate with Innovative 3Mers Around the World** · Choosing where to start and grow your career has a major impact ...

  • Rand 3D

    Technical Support Specialist

    1 day ago

    Rand 3D Boise, United States

    **Technical Support Specialist - Architecture , Engineering, and Construction** · Boise, ID, USA · Full-time · **Company Description** · **We hire for tomorrow** · IMAGINiT Technologies, a division of Rand Worldwide, advances the way engineers and architects use 3D technolog ...

  • PSG Global Solutions Careers

    Technical Support Specialist

    1 week ago

    PSG Global Solutions Careers Boise, United States

    Apply now and our proprietary system will quickly have you in front of a live recruiter. · The Opportunity · Description · We're looking for a Technical Support Specialist, working in Engineering/Manufacturing industry in Boise, Idaho, United States. · Provide support to the ...

  • Idaho State Job Bank

    Project Support Specialist

    1 week ago

    Idaho State Job Bank Boise, United States

    Project Support Specialist at Insight Global in Boise, Idaho, United States Job Description Job Description Job Summary: As a Project Support Specialist, you will collaborate closely with project coordinators to ensure the successful execution of projects within the organization. ...

  • Idaho State Job Bank

    Customer Support Specialist

    3 weeks ago

    Idaho State Job Bank Boise, United States

    Customer Support Specialist - wDYrqvdTDclo-3294 at Bucher & Christian Consulting, Inc. dba BCforward in Boise, Idaho, United States Job Description Customer Support Specialist BCforward is currently seeking a highly motivated Customer Support Specialist for an opportunity in Bois ...