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Customer Support Specialist
1 week ago
Nidek Inc San Jose, United States**GENERAL ** · We are looking for a skilled Customer Support Specialist to join our customer service team. As a Customer Support Specialist, your expertise in customer service and order processing will be instrumental in delivering exceptional service and driving customer satisfa ...
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Accounting Support Specialist
1 week ago
Milpitas Christian School San Jose, United States***: · The Accounting Support Specialist, under the direction of the Accountant, will be responsible for providing support to the Business Office. Their responsibilities include, but are not limited to, accounts receivable, financial recordkeeping and reporting, balancing, and sp ...
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IT Tech Support Specialist
1 week ago
Geopaq Logic San Jose, United States**Job Title: IT Technician** · **Location: San Jose, CA 95134** · **Contract: 6+ Months** · **Timings: 9am - 6pm** · **Responsibility**: · - Installing and configuring hardware and software components to ensure usability. · - Rack and stacking Server, lifting up to 50lb weight. · ...
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Sales Support Specialist
3 days ago
Canon U.S.A., Inc. San Jose, United StatesWho We Are · Where Talent Fosters Innovation. · Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the ...
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Consumer Lending Support Specialist
2 weeks ago
CEFCU San Jose, United StatesAdditional responsibilities include, but are not limited to: · - Responsible for the daily processing of ACH disbursement for the vendor partners in compliance with CEFCU policies and procedures. · - Interviews consumer loan applicants over the phone. · - Cross-sells additional p ...
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Electro-mechanical Support Specialist
2 weeks ago
IPG Photonics San Jose, United StatesOur mission is to develop innovative laser solutions to make the world a better place. To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged, diverse, and thriving workforce that drives a sustainable future for our company and soc ...
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Office Support Specialist
1 week ago
Granite River Labs Inc Santa Clara, United StatesHeadquartered in Silicon Valley with almost 400 staff in 9 countries, GRL is the world leader in test services and automated test solutions for digital connectivity and charging technologies. We help engineers solve the toughest design and validation challenges. Since 2010, we ha ...
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Ca-consumer Lending Support Specialist
1 week ago
CEFCU San Jose, United StatesAre you ready to make the most of your talents and abilities, while helping others make the most of their finances? · - CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when member ...
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Automotive Service Support/csi Specialist
2 weeks ago
Stevens Creek Hyundai Santa Clara, United StatesAs a **Automotive Service Support/CSI Specialist**, you are responsible for ensuring a great customer experience for the guests through in-person and phone communications · **What you'll be working on**: · - Greet visitors, determine their needs, and contact the appropriate depar ...
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Support Specialist
2 weeks ago
Velocity Enterprises Los Gatos, United StatesLos Gatos, starting immediately For our team in "Technology and Support", we are looking for a support specialist (m/f/d) for technical customer support of our Lexware products at our location in Los Gatos (with remote option). WHAT YOU CAN EXPECT: You will solve challenging tech ...
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Product Support Specialist
1 week ago
PROLIM Corporation Sunnyvale, United StatesNOTES: · - Consumer Electronics experience is required (mandatory). · Provide inputs to Customer Support's technical training, agent knowledge base, help center articles and videos, and known issues creation during new product launches and sustaining. · - Own technical support es ...
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IT Support Specialist
1 week ago
Penn State University University Park, United States**JOB DESCRIPTION AND POSITION REQUIREMENTS**: · **Level: Support** · **Shift: 3rd Shift (Monday - Friday 11PM - 7:30AM, Eastern Standard Time)** · **Salary: $42,000 - $46,000** · **Application Requirements: To be considered applicants must submit both resume and cover letter at ...
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IT Support Specialist
2 days ago
Zuora Redwood City, United StatesCompany Overview · At Zuora, we do Modern Business. We're helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It's an approach resulting from the shift to the Subscription Economy that puts customers first by bui ...
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IT Support Specialist
2 weeks ago
MIPS Technologies San Jose, United StatesWe are seeking an IT Support Specialist. The ideal candidate will have a proven ability to implement and maintain MIPS's computer systems and networks with a team of other IT support personnel. They will also provide technical support to employees and ensure that all hardware and ...
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IT Support Specialist
4 hours ago
IMedia Technology Centerville, United StatesEntry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we'd like to hear from you too · **Here's why working at iMedia is good for your car ...
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Support Specialist
4 days ago
Mental Health Systems, Inc. San Jose, United StatesJob Description · Job DescriptionMHS is a non-profit organization whose mission is to improve people's lives and instill hope by providing cost-effective community-based mental health, drug and alcohol recovery, and housing services. We continually seek new and improved ways of s ...
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IT Support Specialist
2 weeks ago
Infinity Ventures Atherton, United StatesAbout the Company · With a true passion for providing excellent IT services, we have been successfully implementing complex IT projects for our clients for over 20 years. Whether it's IT infrastructure, cloud services, or managed services, we are strategic and digitalization part ...
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Peer Support Specialist
2 days ago
Xelerate San Carlos, United StatesXelerate is hiring **Peer Support Specialists **for a leader in Behavioral and Mental Health Looking to help people in a meaningful way? Passionate about Mental Health? Then this is the opportunity for you See the details for this position below: · Shifts · - 7 AM to 3:30 PM · - ...
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Technical Support Specialist
1 week ago
AVER INFORMATION INC Fremont, United States**About AVer Information** · **Position Overview** · AVer is seeking an Audio/Video Technical Support Specialist in a Call Center environment that will be responsible for building and managing the people, process, infrastructure, and environment necessary to support a world-class ...
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Sales Support Specialist
2 weeks ago
Nevro Corp. Redwood City, United StatesAbout Nevro: · Nevro (NYSE: NVRO) is a global medical device company headquartered in Redwood City, California. The company is focused on delivering comprehensive, life-changing solutions that continue to set the standard for enduring patient outcomes in chronic pain treatment. · ...
Helpdesk Support Specialist - San Jose, United States - LEDGENT Technology & Engineering - Roth Staffing Companies, L.P.
Description
Job Title:
IT Helpdesk
Location:
San Jose, CA
Contract
Responsibilities:
Performs computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment.
Operating, troubleshooting, and resolving issues with the Windows 10/11 operating system.
Coordinates across multiple departments/vendors to provide support.
Interacts with the customer when responding to technical questions or requests for information.
Maintains regular attendance.
Support and maintain Teams and Zoom video conferencing platforms running on Polycom hardware.
Create technical documentation and knowledge base articles.
Contributing to IT-related projects as required, supporting the broader objectives of the organization.
Qualifications:
Solid experience on the helpdesk or desktop support role.
Experience working with Microsoft 365, and AD.
Working knowledge of Window 10 operating system, imaging & deployment.
Working knowledge of video conferencing technology (Teams, Zoom) to provide support in conference rooms.
Expert knowledge and troubleshooting related to Win 10/11 OS.
Ticketing system:
ServiceNow or other similar ticketing tool preferred.
Strong knowledge of helpdesk and IT Service Management operational best practices, including knowledge documentation, incident escalations, change management, and effective communications.
Ability to manage and prioritize tasks in a fast-paced environment.Ability to work independently and be a "self-starter."
Strong communication skills and the ability to work with multiple groups.
All qualified applicants will receive consideration for employment without regard to
race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.
We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.