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Wake Forest

    Part time or Full time Insurance Customer Service Specialist - Wake Forest, United States - WALTERS INSURANCE AGENCY INC

    WALTERS INSURANCE AGENCY INC
    WALTERS INSURANCE AGENCY INC Wake Forest, United States

    1 week ago

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    Description

    Job Description

    Job Description

    We are seeking a Full Time Insurance Specialist to join our team We could consider part time if it is beneficial for both parties. You will be responsible for helping customers by providing product and service information and resolving technical issues. Position available could be entry level front desk service or Customer Service with Sales Level 1. This is a great opportunity for a person who would like to grow with our agency. P&C license is required within 30 days of hire. A Plus if you already have a license.

    Responsibilities:

    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product/billing issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services

    ​Qualifications:

    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills
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