Kathleen Sansoucy

My back ground is in Procurement and most recently Sales with procurement responsibilities. I started out in retail tracking orders for advertised merchandise. I then transferred to New Store Openings securing all capital equipment and operating materials to open a new store. I made the progression to manufacturing as a Senior Technical Buyer in procuring materials for commercial barcoding systems along with Defense Contracts for vision systems and heat seeking technologies. My talents have awarded me the ability to successfully collaborate and negotiate one on one and with teams to successfully meet required criteria. 

I have recently been in Retail Sales. Supporting customers needs foremost while also meeting all sales metrics. With my teams producing above district goals and and top twenty in sales for the country. This requires great communication, planning and world class customer service. All of which I have collectively cultivated throughout all my positions. I have also kept up the ability to use my business experience in procurement and inventory control to monitor customer needs, maintain budget goals and corporate protocols.  

Brighton Key Partner 12/22-5/23

Brighton Collectables - Raleigh, NC 

• Assisted Store Manager with daily administrative functions of store operations.
• Briefed team partners regarding the day’s expectations and weekly product knowledge.
• The store operated top in sales, 10% above the region due to world class customer service and loyalty in making personal connections. Our store was top in the southeast region and eighteenth in the country with 150+ stores in operation domestically. 
• Opened and closed store as Key Holder. Reconciled daily registers and discrepancies.
• Managed bank deposits, bank receipts, and monetary register needs.
• Set up daily game plan for store and partner goals. Tracked sales numbers and categories sold.
• Sent daily status report and weekly status report to the District Manager. Attended Zoom District Manager calls. Attended Zoom calls from designers as required to understand their inspiration for design and sell product with that knowledge.
• Completed set up of visual protocols and Planograms.
• Hosted events in store for special launches of new designs. From invitations, set up, and coordination of sales
• Purchased operating and office supplies for the store.
• Completed all aspects of sales transactions using KWI Point of Sale.
• Completed Payroll using KWI system.
• Continued close contact with customers through internal filter software to make outreach personal, inviting customers into the store for particular items of interest based on past purchases. Personal outreach from hand written thank you notes to inviting them back into the store or through personal over the phone shopping. 
• Maintained Social Media postings for store events and customer interactions.

Jewelry Sales and Business Manager 2/20- 12/22

Pandora Jewelry store for Hallmark Creations - Raleigh, NC

• Formatted training process for associates on marketing and sales techniques along with engagement strategies, resulting in more than $64K increase in sales within eight months. Outperformed sales by 15% above our South East district in sales. 
• Top twenty producer in territory for multi-brand store.
• Greet and engage customers with warm welcome, listened to what they were looking for, suggested suitable options based on what the customer shared. 
• Maximized account servicing opportunities to promote revenue consistency; provided custom appointment sales, loyal customer contact list, special pre-view and pre-sale invitations. Thank You notes and follow up. 
• Purchased jewelry and operating materials for inventory replenishment, promotions, and custom orders. Processed receiving and inventory. Dedicated to keeping stock levels optimal and merchandising items to drive sales.
• Followed Pandora visual protocols and planograms to enhance merchandising. 
• Provided effective recommendations to increase customer satisfaction and marketing effectiveness to ensure long-term accounts.
• Attended Zoom calls with Sales Manager, District and Regional Manager. Invited to Ambassador meetings for top tier preforming stores to discuss effective strategies for Pandora. 
• Attended yearly Pandora Conference. 

Civic Engagement Contributor 1996- Current

Town of Grafton, MA and Raleigh, NC

• Developed and implemented fundraising approaches, raising up to 18K plus annually. Evaluated return on investments.
• Contributed to planning, implementation and promotion of engaging social events for the town community, church and school enrichment programs.
• Mentored children who were academically challenged to meet grade standards and most importantly increase self-esteem. 
• Campaigned for new schools and initiated grass roots program for scholarships.
• Provided leadership for Brownie’s and Girls Scout of America.
• Volunteered at church as Faith Formation Teacher and coordinated Bible School Summer Camps.

Senior Technical Buyer

Corion Corporation - Franklin, MA 1988 -1997

• Defense contracts for Night Vison Systems, Apache Helicopter Vison system, Bradly Tanks Periscope assemblies, Heat seeking Missiles, TADS, Panda Blue and Patriot Missile systems. Responsible for the procurement, negotiations, contracts, and flow of Defense Contracts reaching over 30M.
• Oversaw procurement of MRO products monitoring annual budget of 1.2 M.
• Procured critical parts and assemblies for defense contracts along with operating materials and OEM products, meeting quality and government standards along with engineering and military specifications.
• Sourced, negotiated and procured materials both domestic and foreign for vision systems in support of defense contracts under the Federal Acquisitions Regulations.
• Made valuable contributions with planning, introducing cost reductions, vendor relations improvements, favorable inventory levels, and enhancing overall inventory flow, revenue and profits. 
• Identified new and more cost-effective suppliers through participation in industry networking events, issuing Request for Proposals and negotiating favorable annual contracts.
• Researched and evaluated new vendors to obtain most cost-effective pricing, quality and delivery of goods, saving an average of 12% annually.
• Negotiated with vendors on freight costs, cutting shipping an average of 12% annually.
• Maintained effective and lasting vendor relations through dynamic communications and collaborations. Weekly and some daily reports of production, quality control and shipping requested from key suppliers.
• Provided Project Management with a variety of written communications, reports, and documents to ensure smooth operations internally and externally throughout contract. 
• Sourced new vendors in effort to evaluate range of products offered, reduced costs through annual strategic contract negotiations meeting quality standards, engineering specifications and timely delivery.
• Negotiated, purchased and maintained contracts for capital equipment and contract services.
• Traveled quarterly for vendor cortication’s and trade shows for latest technology.
• Purchased chemicals for productions. Maintained Material Safety Data Sheets, Certified Safety Officer for storage of hazardous and radioactive waste, coordinated the disposal of hazardous and radioactive waste. Made sure all OSHA regulations were being met to standards. Maintained certification through annual and bi-annual classes. 
• Maintained service contracts for company services and Capital Equipment.

TJX Companies – Framingham, MA 1984-1988

Assistant Buyer

• Maintained New Store Openings and supported project scheduling for expected materials coordinating with synchronized deliveries of capital equipment, operating materials and real-estate department. 
• Re-purchased over $600K in capital equipment and $400K in operating merchandise for new stores.
• Reported delivery status weekly to Buyer teams and Purchasing Manager.
• Reduced carrying costs in warehouse operations by ensuring reorders were aligned with store sales.

Junior Buyer

• Confirmed purchase order receipt, delivery status, tracked shipment from vendor facility to assigned store.
• Collaborated with Buyer, Merchandisers, Advertising, Vendors and Shipping to ensure advertised material was in store for sale promotion.

Education

• Medway High School - Medway, MA 1980-1984
• Northeastern University - Boston, MA 1986-1993 Procurement and Inventory Management 

Skills

• Military standards, Federal Acquisitions Regulations, Right-to-Know Laws, OSHA Regulations, Material Data Sheet protocols, Military Standards, Interpret Blue Prints, Quality Standards TQM and ISO9000, Vendor Compliance and Certifications. 

Software

• Microsoft Word, PowerPoint, Excel, Outlook, RCM and CRM Hallmark, Pandora Cloud, KWI POS, KWI Payroll.