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    Strategic Account Associate NY - New York, United States - Merit Personnel & Consulting

    Merit Personnel & Consulting
    Merit Personnel & Consulting New York, United States

    1 week ago

    Default job background
    Description
    Strategic Account Associate NY (Hybrid) $45K – $50K


    Title:
    Strategic Account Associate (Hybrid)

    Location:
    New York, NY

    Salary:
    $ 45k -$50k per year

    Summary:


    The position of Strategic Account Associate is an extension of the business development team responsible for managing accounts in the legal field, including AM 200 law firms and fortune 500 corporate legal departments.

    The SAA is responsible for enhancing the customer experience for existing legal technology clients and is expected to consistently provide excellent customer service and consultation services to key accounts.


    Job Description:
    Responsible for client communication, understanding client goals and interests and discussing project requirements with clients.

    Serve as a liaison between client, business development team, and internal teams to ensure client expectations are met and managed through effective communication and efficient workflow.

    Maintain and strengthen relationships within existing accounts.
    Assist in sales support business development tasks
    Develop strong understanding of TLS eDiscovery capabilities and services, and effectively communicate offerings to clients.
    Compose or generate a variety of materials (e.g., SOWs, RFPs, sales, and case reports, etc.).
    Lead all billing and invoice collection tasks for assigned accounts.

    This includes billing promptly, clearly, accurately, and being proactive and punctual with past due collection notices and tracking and reporting trends to all levels of management.

    Provide support to senior team members and perform other special projects or duties as required.

    Qualifications:
    4 – year Bachelor's Degree
    Exceptional verbal communication and presentation skills
    Excellent problem-solving ability and organizational skills
    Ability to build and maintain lasting relationships with clients
    Ability to work within a team and all levels of management
    90 Broad Street
    Suites 319
    New York, NY 10004

    #J-18808-Ljbffr
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