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Virginia Beach

    Veterans Service Representative - Virginia Beach, United States - Commonwealth of Virginia

    Commonwealth of Virginia
    Commonwealth of Virginia Virginia Beach, United States

    2 weeks ago

    Default job background
    Description

    Job Duties

    Serve Virginia's veterans, their dependents and family members by ensuring they receive the benefits, support, quality care, and recognition they have earned through their service and sacrifice. To advocate for and assist veterans and their dependents in the preparation, presentation, and prosecution of all lawful and ethical veterans claims for benefits to which they are entitled. To educate veterans and dependents on the services and benefits offered by Virginia and the federal government. To conduct outreach to promote VDVS and the programs offered.

    Minimum Qualifications

    Knowledge of laws and regulations pertaining to veterans' benefits is preferred. Experience with the military and / or military veteran communities. Ability to interpret complex laws and regulations and apply to casework. Ability to communicate effectively, orally and in writing. Customer service and public speaking skills. Some overnight travel and regular community outreach to include some weekends or holidays is required.

    Additional Considerations

    Must be eligible for accreditation to represent veterans before the US Department of Veterans Affairs. An equivalent combination of training and experience indicating possession of the preceding knowledge and abilities may substitute for the education preference.

    Special Instructions

    You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

    Contact Information

    Name: DVS HR Team

    Phone: No Calls

    Email:

    In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.

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