Jobs
>
Phoenix

    Dynamic Server Support - Phoenix, United States - Worldwide TechServices

    Default job background
    Part time
    Description
    Company Description

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.

    Job Description

    Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.

    Responsibilities
    • Provide customer support for designated equipment
    • Answer client questions in a professional manner
    • Accept and deliver all service calls assigned within the established service level agreement for each client
    • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
    • Complete all administrative tasks associated with each call as documented in established policies and guidelines
    • Complete real-time reporting of all calls as documented in established policies and guidelines
    • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
    • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
    • Report all activity in an accurate and timely manner
    • Understand all Safety policies and guidelines and work within the guidelines of policies daily
    • Additional requirements may exist if offer of employment is extended
    • Other duties may be assigned to meet business needs
    Qualifications

    Education and Experience:
    • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
    • Previous customer service experience is a plus
    Certifications and/or Qualifications:
    • Maintain all required OEM Certifications as directed by Management
    • Knowledge of relevant software and hardware
    • Valid Driver's License and reliable transportation with valid registration and adequate insurance
    Skills:
    • Ability to communicate regarding technical issues with clients
    • Ability to drive to client locations
    • Ability to drive long distances, and occasional overnight assignments within other geographies
    • Ability to lift and or move various computer equipment up to 50 lbs.
    • Must own a basic repair tool kit
    Additional Information

    All your information will be kept confidential according to EEO guidelines.

  • PHOENIXTSI

    Technical Support

    1 week ago


    PHOENIXTSI Phoenix, United States

    We are an Managed Service Provider servicing Small to Large Enterprise Markets in the U.S. · We provide a full coverage of Software/hardware support & implementation, Analyze risk factors and recommend upgrade-proactive support on all peripherals and business process. Our reach i ...


  • Oxford Life Insurance Company Phoenix, United States

    **Database Administrator**: · **Company**:Oxford Life Insurance Company · Oxford Life Insurance Company was founded in 1965 and is a member of AMERCO, a publicly traded financial holding network. AMERCO's other significant holdings including U-Haul International and Republic West ...

  • phx-IT

    Site Technician

    1 day ago


    phx-IT Phoenix, United States

    Whether you're taking the next step in your IT career or just getting started, we want to hear from you We can provide you with a unique opportunity to prevent and resolve cybersecurity threats while also visiting and servicing a diverse stable of clients in a wide variety of ind ...


  • Trapp Technology Inc Phoenix, United States

    Service Delivery Technician I provide technical support in a professional manner to customers by researching and answering questions, troubleshooting problems, maintaining server and workstation performance, and closing tickets efficiently. The Service Delivery Technician support ...

  • PhoenixNAP

    Noc Technician T1

    4 days ago


    PhoenixNAP Phoenix, United States

    PhoenixNAP is an IT Services Company, offering a wide range of services including Data Centre Colocation, a variety of Cloud Services, Data Backup and DRaaS, and Security Services. In addition to our main Data Center in Phoenix, we operate out of over 17 other locations worldwide ...


  • GE HEALTHCARE Phoenix, United States

    **Roles and Responsibilities** · - Broadening knowledge of own technical discipline to execute policy/strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills. · - Basic understanding of key business driv ...

  • Erridian Inc

    Catering Server

    6 days ago


    Erridian Inc Phoenix, United States

    Erridian, Inc. is committed to recruiting individuals who express their talent and passion for service in the food and beverage industry. Our ultimate goal is to welcome you into the family and provide opportunities for learning and career advancement. · The Catering Server suppo ...


  • Resilient Health Phoenix, United States

    **Are you doing what you love? We are** · Why? At our core, we are a resiliency-building company. Our purpose is to unleash the power of our employees and participants to create a resilient world, one person at a time. · As an innovative learning and collaborative organization, e ...


  • Nothing But Net Phoenix, United States

    **Tier 2 Help Desk Technician** · **Why Work Here?** · - "Established company with great growth potential in a casual family work environment."_ · **PURPOSE OF POSITION**: · **MAJOR DUTIES AND RESPONSIBILITIES**: · - Effectively, professionally, and respectfully represents other ...


  • TriWest Healthcare Alliance Phoenix, United States

    **Profile**: · Veterans, Reservists, Guardsmen and military family members are encouraged to apply · We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only) · **Job ...


  • Beacon Systems Phoenix, United States

    **Position: Desktop Field Support Technician** · **Location: Oniste - Phoenix, AZ 85034** · **Duration: 06 Months+** · **Work Hours**:The schedule for this position is Monday through Friday, 7:30 a.m. to 4:00 p.m. (1st Shift), with thirty (30) minutes for lunch, at the PHX Sky Ha ...


  • Ovation Workplace Services Phoenix, United States

    Desktop Support Technician · This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed. · Desired Skills & Experience · * ...


  • Buck and Rider Phoenix, United States

    Buck & Rider is looking for Servers to join our elite team and support our upcoming growth · Buck & Rider is a Seafood Eatery and Oyster Bar housed in the heart of North Scottsdale; a building inspired by a swanky beach bungalow on the Australia coast. Our seafood-centric restaur ...

  • Sagewood

    Server - Pt

    1 week ago


    Sagewood Phoenix, United States

    **Server - PT time Evening/Weekends** · **Pay: $16.00/hr.** · **Schedule: 4:00 PM to 9:00 PM Weekdays · - Occasional weekends and holidays** · **Location: Sagewood** · **Vaccination: FLU vaccine REQUIRED **. · **We are a SALARY ONLY NON-TIPPING community.** · **Who we are**:High ...


  • TMS LLC Phoenix, United States

    **Company Description** Role: Project Manufacturing** · **Duration: Long Term** · **Location: Phoenix, AZ, Onsite** · Manufacturing Modules · Oracle Project costing, billing, accounting, EBS · Functionally Skilled in Oracle Applications 11i/R12 of Project Manufacturing modules wh ...


  • Snell & Wilmer L.L.P. Phoenix, United States

    Snell & Wilmer has an opening for a **_Database Administrator_**. You will ensure that the databases run efficiently and securely. · You will have the opportunity to work **_remote _**in the position located near one of the following firm's office locations Salt Lake City, Utah; ...

  • Arizona Grand Resort & Spa

    Banquet Bartender

    1 week ago


    Arizona Grand Resort & Spa Phoenix, United States

    **Perks**: · Competitive Hourly Wage, 401K, Employee Assistance Program, Hotel Stay Benefits, Golf Discounts, Spa Discounts, Car Rental Discounts, Company Discounts with Verizon · **Summary of Position**: · To serve beverages in a friendly, courteous and timely manner; resulting ...


  • Prime Technical Services Phoenix, United States

    Essential Duties & Responsibilities · - Responsible for installing low-voltage cables and systems for communication devices. · - Focus areas will be Network Cabling, Patch panel and cable management installation, cable termination, Wireless Access Point placement, and labeling, a ...


  • Startekk Inc Phoenix, United States

    **Company Description** · In short, StarTekk is a global IT firm that specializes in the following: · - Outsourcing · - Consulting · - Enterprise software mobility · - Web/mobile app development · - Cloud based solutions · Integrity, courage and dependability are very important t ...


  • New Life Center Phoenix, United States

    **JOB SUMMARY**: · **ROLES AND RESPONSIBILITIES**: · **Supervision**: · - Provides leadership and direct supervision to the supervisory staff of the maintenance and housekeeping departments. · - Provide program oversight to all facility operations including ordering and tracking ...