Technical Support - Phoenix, United States - PHOENIXTSI

Description

We are an Managed Service Provider servicing Small to Large Enterprise Markets in the U.S.

We provide a full coverage of Software/hardware support & implementation, Analyze risk factors and recommend upgrade-proactive support on all peripherals and business process.

Our reach involves all connectivity equipments from cables, switch, to all network devices from printers, workstations, laptops, servers, telecommunications, from SMB equipment to enterprise level grade equipment.

-
Required Skills, education and experience:

• BS/BA and/or a minimum of 2 years relevant experience required
• Extensive Knowledge on Microsoft Windows Servers (All versions) / All Servicesfunctions of MS Servers / Microsoft Windows Desktop OS (All versions) Microsoft Office Products.
• Excellent understanding of overall IT Architectures, including those outside the scope of immediate responsibility
• REQUIRED UNDERSTANDING ON EVERYTHING "I.T." RELATED IS A MUST / Servers/Desktops/Laptops/Tablets/Printers/Phones/Peripherals/Electronics
• Experience on troubleshooting systems over the phone
• Experience on troubleshooting systems remotely
• Experience on troubleshooting multiple issues simultaneously
• Strong commitment to meeting or exceeding service level agreements
• Ability to participate in global, cross cultural members, clients and vendors
• Demonstrated experience creating a working environment dedicated to development and continuous improvement.
• Willing to complete the task recommended even if it involves the smallest job involved including network cable install
• Must be able to Out of State Travel
• Must have a drivers license

Where will you work?

• At the office
• At a client's site within Arizona
• Out of state at a client's site

This is not a Work-at-home Job.

We do not work with third party recruiters
We are an Equal Opportunity Employer
We are not sponsoring visas or visa transfers for this position


Pay range will be from $20-$30/hour Entirely based on Experience and Knowledge.

Pay:
$ $30.00 per hour

Expected hours: 40 per week


Benefits:

• Dental insurance
• Health insurance
• Paid time off

Compensation package:

• Hourly pay
• Yearly bonus

Schedule:

• 8 hour shift

Work Location:
In person