Jobs
>
San Francisco

    Healthcare Operations Account Delivery Manager - San Francisco, United States - Gainwell Technologies

    Gainwell Technologies
    Gainwell Technologies San Francisco, United States

    1 week ago

    Default job background
    Description


    Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities.

    Working at Gainwell carries its rewards.

    You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development.

    You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

    Summary


    Account Delivery Manager (ADM) is responsible for the delivery of the operational services within a MMIS account, cost and resource management, maintaining client relationship, driving improvement, and identifying cost savings and efficiencies.


    The ADM partners with the Account General Manager (AGM) and Account Delivery Leader (ADL) on overall account management, maintaining SLAs (Service Level Agreements), and the successful delivery of the client contract requirements.

    Your role in our mission

    Responsibilities

    Interacts with external client on operational services within the MMIS account.
    Reports out on KPM compliance at a minimum on a monthly basis internally and externally to the client.
    Manages people and non-people leaders' individual and team performance and goals.

    Manages several operational area(s) or team(s) of company employees with well-defined, limited scope, including directing daily work activities/priorities, people recruitment and development, cost management, and direction setting within the area of responsibility.

    Ensure operational excellence by establishing key metrics and ensuring team goals and contractual commitments are met or exceeded.
    Supports and conducts meetings with account leaders to assess compliance with SLAs.

    Generally sets work activities of teams and projects of teams providing service delivery to solve various business systems and applications needs.

    Responsible for coordination with other account and company teams, ie. Process improvement, best practices and standards, etc.
    Manages performance management process for company employees.
    Responsible for managing vendor relationships and contractual obligations.
    Responsible for managing a budget and leading, managing, sponsoring or participating on projects.
    Reports on performance and quality measuresPerforms analysis of account and department reporting, including client reporting.
    Implement improvement plans if deficiencies are found.
    Oversees, supports, and monitors day-to-day activities to ensure timely and effective executionAuthorizes when to escalate and resolve implementation and operational issues to meet contract expectationsSupports and contributes to Request for Proposals (RFP) as neededWhat we're looking for

    5 or more years of healthcare account operational experience (Claims Processing, Provider and Member Services, Call Center, Finance, and Quality)Experience working with client vision, business objectives, and critical success factorsStrong interpersonal, leadership, and presentation skills for interacting with and influencing team members, clients, thought leaders, and subject matter expertsGood strategic management and planning skillsProven ability to select, develop, coach and mentor employees to be successful to meet client commitmentsWhat you should expect in this role

    Must be able & willing to travel to the office location in Reno, Nevada to work on-site as needed

    The deadline to submit applications for this posting is 5/31/2024.

    #LI-REMOTE

    #LI-LM1


    The pay range for this position is $113, $162,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

    Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development.

    All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance.

    We also have a variety of leadership and technical development academies to help build your skills and capabilities.


    We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone.

    Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

    Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace.

    We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

    We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
    #J-18808-Ljbffr
  • Klarna

    Delivery Manager

    1 week ago

    Klarna San Francisco, United States

    ???? **Privacy Notice** · **Accept** · **Delivery Manager (Integration Consultant)** · San Francisco, United States / Solutions & Delivery / **About Klarna** · Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we'r ...

  • Slack Enterprise

    Delivery Manager

    2 weeks ago

    Slack Enterprise San Francisco, United States

    **Delivery Manager** · Slack is looking for a Delivery Manager to lead the end-to-end delivery of some of our customer implementations. For this role, were looking for a creative, collaborative leader and problem-solver who is passionate about working with diverse teams . · This ...

  • Slack Enterprise

    Delivery Manager

    1 week ago

    Slack Enterprise San Francisco, United States

    **Delivery Manager** · Slack is looking for a Delivery Manager to lead the end-to-end delivery of some of our customer implementations. For this role, were looking for a creative, collaborative leader and problem-solver who is passionate about working with diverse teams . This D ...

  • Datometry

    Delivery Manager

    6 days ago

    Datometry San Francisco, United States

    **Benefits and Perks** · Small things that make a big impact in life. · **Health Insurance & 401K** · Top-notch medical, dental, & vision coverage plus a 401K plan. · **Equity** · Have a stake in the companys future success with meaningful equity. · **Commuter Plans** · Mo ...

  • Fooda

    Delivery Logistics Manager

    2 days ago

    Fooda San Francisco, United States

    Position Overview: · The Delivery Logistics Manager performs a critical oversight function for all Fooda delivery operations in · Bay Area, Los Angeles, and Las Vegas . In addition to managing the day-to-day operations of the delivery product in their respective market(s), the c ...

  • Insight Global

    Delivery & Release Manager

    6 days ago

    Insight Global San Francisco, United States

    Day to Day: · This role is responsible for the delivery and Release Management Lifecycle of our CRM that involves ensuring the software implementations and releases meet core requirements, driving updates to business processes, and communications regarding the release. Overall, ...

  • Insight Global

    Delivery & Release Manager

    22 hours ago

    Insight Global San Francisco, United States

    Day to Day: · This role is responsible for the delivery and Release Management Lifecycle of our CRM that involves ensuring the software implementations and releases meet core requirements, driving updates to business processes, and communications regarding the release. Overall, ...

  • Conduent

    Senior Delivery Manager

    5 days ago

    Conduent San Francisco, United States

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to persona ...

  • WHIZTEK CORP

    NET Delivery Manager

    1 week ago

    WHIZTEK CORP San Francisco, United States Permanent

    .NET Delivery Manager Chicago ILFull Time About Us:We are an innovative technology company dedicated to leveraging modern solutions to drive business success. We are seeking a skilled .NET Manager to lead our development team and ...

  • Randstad

    Delivery/release manager

    6 days ago

    Randstad San Francisco, United States

    job summary: · We have a direct hire opportunity for a Release Manager. This position is 95% remote but candidates must reside in Cailfornia (Sacramento preferred as ther will be up to 25% travel along the 80 corridor) · Job Description: · Our client is embarking on an excitin ...

  • Randstad

    delivery/release manager

    22 hours ago

    Randstad San Francisco, United States

    delivery/release manager. · san francisco , california · posted may 3, 2024 · job details · summary · $133,535 - $157,100 per year · permanent · bachelor degree · category computer and mathematical occupations · reference · job details · job summary: · We have a direc ...

  • Primer

    Senior Technical Delivery Manager

    3 days ago

    Primer San Francisco, United States

    About the role: · This role will consider applicants from either San Francisco Bay area or Washington DC Metro Area. · As a · Senior · Technical Delivery Manager (TDM) , · you'll guide client engagements from ideation to deployment for some of the world's largest enterprises ...

  • Outsight

    Senior Customer Delivery Manager

    6 days ago

    Outsight San Francisco, United States

    Outsight's software solutions track the motion of people and vehicles using 3D LiDAR data. · Operators of transportation hubs like airports and train stations but also sport venues, road infrastructures and industrial sites can now access accurate and anonymous Spatial Intellige ...

  • Primer

    Senior Technical Delivery Manager

    1 week ago

    Primer San Francisco, United States

    Primer exists to make the world a safer place. We do this by providing trusted decision-ready AI to the world's most critical organizations. Our software enables leaders, operators, and analysts to better understand the changing world around us in real time and make informed deci ...

  • Primer

    Senior Technical Delivery Manager

    3 weeks ago

    Primer San Francisco, United States

    Primer exists to make the world a safer place. We do this by providing trusted decision-ready AI to the world's most critical organizations. Our software enables leaders, operators, and analysts to better understand the changing world around us in real time and make informed deci ...

  • Outsight SA

    Senior Customer Delivery Manager

    2 days ago

    Outsight SA San Francisco, United States

    Outsights software solutions track the motion of people and vehicles using 3D LiDAR data. · Operators of transportation hubs like airports and train stations but also sport venues, road infrastructures and industrial sites can now access accurate and anonymous Spatial Intelligen ...

  • Outsight SA

    Senior Customer Delivery Manager

    3 days ago

    Outsight SA San Francisco, United States

    Outsight's software solutions track the motion of people and vehicles using 3D LiDAR data. · Operators of transportation hubs like airports and train stations but also sport venues, road infrastructures and industrial sites can now access accurate and anonymous Spatial Intelligen ...

  • Outsight

    Senior Customer Delivery Manager

    4 days ago

    Outsight San Francisco, United States

    Outsight's software solutions track the motion of people and vehicles using 3D LiDAR data. · Operators of transportation hubs like airports and train stations but also sport venues, road infrastructures and industrial sites can now access accurate and anonymous Spatial Intellige ...

  • Komodo Health

    Program Manager, Solutions Delivery

    1 week ago

    Komodo Health San Francisco, United States

    **Program Manager, Solutions Delivery** · at Komodo Health San Francisco **We Breathe Life Into Data** · At Komodo Health, our mission is to reduce the global burden of disease. Smarter use of data is essential to this mission. We combine the worlds most comprehensive view of p ...

  • Randstad USA

    Infrastructure Delivery Project Manager

    2 weeks ago

    Randstad USA San Pedro, United States TEMPORARY, Full time

    job summary: · Responsibilities: · Responsible for project scope and objectives involving all relevant stakeholders and ensuring technical feasibility for Technology rollout & IT Integrations projects and new buildouts. · Responsible for Project Setup Process: review project docu ...