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    Delivery Manager - San Francisco, United States - Slack Enterprise

    Slack Enterprise
    Slack Enterprise San Francisco, United States

    3 weeks ago

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    Description

    **Delivery Manager**

    Slack is looking for a Delivery Manager to lead the end-to-end delivery of some of our customer implementations. For this role, were looking for a creative, collaborative leader and problem-solver who is passionate about working with diverse teams . This Delivery Manager will accelerate Slack adoption with our Enterprise customers by ensuring that each project facilitates the digital transformation and paradigm shift in how companies work with Slack as their virtual office.

    Youll play a critical role in scoping, designing, building and delivering relevant and compelling programs for Enterprise customers across a broad range of users, teams, and geographies. These programs will be aligned to the customers specific needs and will cover a variety of situations.

    **What youll be doing:**

    Identify unique and fun ways to deliver projects with our customers

    Mobilize, plan and kick off customer engagements, keeping the customers needs and requirements in mind

    Ensure projects are delivered on time and on budget

    Manage the customer relationship and drive resolution on any key issues and risks that may arise

    Work cross-functionally to bring all necessary resources to the table to deliver the desired business outcomes

    Continuously improve Slacks delivery methodology programs

    **What you should have:**

    You have 2+ years of program/project management experience, preferably within a SaaS organization.

    You are comfortable leading customer engagements that may contain technical / non-technical work streams

    You have excellent communication skills, both with customers and within an organization.

    You can demonstrate your ability to think out of the box to provide customers with solutions that will fit their custom needs

    You have the ability to resolve issues and risks in a cross functional and collaborative way.

    Youre confident, and you easily build relationships when working with your customers and internal partners.

    Youre naturally curious, love learning new things, and are proactive in sharing knowledge with others.

    You possess a strong sense of urgency in driving projects to completion while achieving the desired business outcomes.

    Slack is the collaboration hub of choice for companies of all sizes, all across the world. By using Slack, they ensure that the right people are always in the loop, that key information is always at their fingertips, and new team members can get up to speed easily. With Slack, teams are better connected.

    Ensuring a diverse and inclusive workplace where we learn from each other is core to Slacks values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

    Come do the best work of your life here at Slack

    Slack is registered as an employer in many, but not all, states. If you are not located in or able to work from a state where Slack is registered, you will not be eligible for employment.Visa sponsorship may not be available in certain remote locations.

    Visa sponsorship is not available for candidates living outside the country of this position.

    Slack is an Equal Opportunity Employer and participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Slack will consider qualified applicants with criminal histories in a manner consistent with the

    At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

    and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. and will not pay any third-party agency or company that does not have a signed agreement with or

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