Darya Bologna

Meet Darya Bolgova, the superhero of customer service! With over 10 years of experience in customer-facing roles, Darya has honed her skills in managing operations, creating strategic solutions, and fostering long-term relationships with contractors and customers alike. If you're looking for someone who can clear out a backlog of 2,000 past due tickets in just two months, Darya is your gal! She's the master of managing mechanics, analyzing market growth, and overseeing auto-parts order processes for 50 key accounts. With her around, you'll never have to worry about a cancelled appointment again!

Her ability to identify and amend user pain points is nothing short of wizardry, resulting in increased customer retention and a 30% improvement in client retention. You can trust Darya to put customers at the center of every decision, even if it means running around in a cape to save the day! So, if you want a highly motivated, creative, and results-driven leader on your team, look no further than the one and only Darya Bolgova - the customer service superhero you didn't know you needed!

Well, it's been a wild ride. I've managed to be a superhero customer service agent, a fleet operations recruiter, an account executive, a shift manager, and a coffee connoisseur all in one go! I've cleared out a backlog of tickets, coached and trained teams, and made sure there's always enough coffee for everyone. In short, I'm a professional multitasker and problem solver who can handle anything with a smile and a cup of coffee in hand.

Darya Bolgova is a communication mastermind, with a Bachelor's degree in Communication Studies from SFSU and a Master's degree to follow in 2024. Her education has equipped her with the skills to communicate like a boss, whether it's managing a team of 15, resolving escalated customer issues, or fostering long-term relationships with contractors. She knows how to translate customer pain points into strategic solutions and even transform technical features into business benefits - talk about communication magic! With Darya's education and experience, you can trust that she knows how to connect with customers and colleagues on a whole new level.