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    Application and Platform Operations Manager - Sacramento, United States - Speridian Technologies

    Speridian Technologies
    Speridian Technologies Sacramento, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionWe are currently recruiting for an Application and Platform Operations Manager for our State of CA client. This person will be part of a state of the art, extremely vast, IT modernization project with a variety of cross-functional teams. The ideal candidate will lead a technical team and have the ability to be hands-on technically. This person will also have experience holding technical teams accountable, monitoring, guiding, coaching and using data and metrics to improve individual and team performance.

    This role is remote; however, teams may gather in California several times per year. Seeking candidates in Pacific Time Zones, Mountain Time Zones or Central Time Zones only.

    Responsibilities:
    • Manage and report on application, cloud, and SaaS costs and usage.
    • Drive operational excellence of our platform and applications.
    • Set up and maintain regular KPIs such as MTTR, SLOs, error rates, for all applications and services.
    Common Tasks:
    • Manage and report on application, cloud, and SaaS costs and usage.
      • Review licenses and usage of tools/cloud.
      • Provide reports on cost and usage.
      • Partner with procurements and ensure we have justifications in place.
    • Drive operational excellence
      • Create some level of maturity assessment for teams.
      • Provide guidance and best practices to achieve desired outcomes.
      • ensure teams are utilizing the tools available.
    • Setup and Maintain KPI's
      • Work with teams to utilize tools to setup and monitor KPI's for operational excellence.
      • Provide business value evaluations and setup improvement to continue this.
    Skills:
    • Well organized and clear in verbal and written communication.
    • Technical skills in application, infrastructure, cloud, and DevOps tools.
    • Able to translate technical concepts to business partners and their value.
    • Ability to setup monitoring, operational and support processes for a wide variety of teams.
    • Ability to train and skill up resources.
    • Has a customer centric focus.
    Key Experiences:
    • Running Site Reliability Teams (SRE).
    • Driving performance of teams and individuals for continual performance improvement.
    • Manage tools and technology procurements.
    • Setup on call and incident response processes.

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